I am having issue pointing my domain name to railway.

the cname provided by railway cicuvwlz.up.railway.app for datacoupon.ng when added to https://smartweb.com.ng/ where the domain is purchased does not seem to be detected on railway even when it is added on the smartweb
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Solution:
but the real issue is that your dns provider does not support root level cnames, you will need to use cloudflare's nameservers
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16 Replies
Percy
Percy6mo ago
Project ID: 442b7b54-fcfa-448d-ab78-11e238f539e8
ebukaCypto
ebukaCyptoOP6mo ago
442b7b54-fcfa-448d-ab78-11e238f539e8
Brody
Brody6mo ago
screenshot of the domain you have in the railway service settings please
ebukaCypto
ebukaCyptoOP6mo ago
Alright
ebukaCypto
ebukaCyptoOP6mo ago
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Brody
Brody6mo ago
i mean thats the same exact screenshot
ebukaCypto
ebukaCyptoOP6mo ago
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ebukaCypto
ebukaCyptoOP6mo ago
Is this what you are asking for ?
Brody
Brody6mo ago
yep so thats the non www domain, but you only have the www domain in your dns settings.
ebukaCypto
ebukaCyptoOP6mo ago
Ok So i have to update the dns setting to the non www domain and it should work ?
Solution
Brody
Brody6mo ago
but the real issue is that your dns provider does not support root level cnames, you will need to use cloudflare's nameservers
ebukaCypto
ebukaCyptoOP6mo ago
Is there another way to point the domain name to railway
Brody
Brody6mo ago
nope, you would need to use nameservers that support root level cnames, please note that this does not have anything to do with transferring domains
ebukaCypto
ebukaCyptoOP6mo ago
Sure I would find a way to move the domain to a dns provider that support root level cnames or use cloudflare's nameservers
Brody
Brody6mo ago
as i has just said, you dont need to move the domain anywhere just use cloudflare's nameservers and you are good
ebukaCypto
ebukaCyptoOP6mo ago
Alright Would look into that now
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