My account has been hacked
Peace be upon you. My account has been stolen and I cannot file a complaint within the game because the thief submits a complaint before me every time and I cannot file a complaint in order to recover my account, and I have all the correct information. What should I do to recover my account - Account ID 5828910206
This is a picture of a conversation with PUBG Mobile customer service via email, but the problem was not resolved either
I hope that you solve the problem as soon as possible so that my account is not permanently lost 🥲
I cannot file a complaint, and this is the fourth time I have done this, and I do not know what the problem is. After I entered all the information, I sent the complaint when I tracked it, and I do not know why, and this is a screenshot of what appeared to me.
Solution:Jump to solution
Hi. Please follow what the notification says. You may wait for 7 business days as your account is being reviewed. :vickyyy_smile:
9 Replies
Solution
Hi. Please follow what the notification says. You may wait for 7 business days as your account is being reviewed. :vickyyy_smile:
The situation has been going on for a month now and I don't know how to send the complaint
If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
That’s not possible because the hacker will submit another claim before the actual owner does because only the hacker knows the exact time when it will reopen to claim again and he will do it before the actual owner of the account
Impressive
He can’t receive a response because he not able to make a stollen account claim, the hacker I’ll always do it before him so he can’t regain access
U too quick to mark the question as solved before understanding the problem, either help the guy or leave it unmarked so others can actually help him
My problem was not resolved, and I sent a complaint through this link as well, but I did not receive a response
Yes, it is true that I cannot file a complaint because the thief is the one who knows the time and submits the complaint before me every time. Customer service sends them an email telling me to send us the complaint via the game only and I do not know what to do.
Yes, that's right, this is what happens to me
:rip: :rip: :rip: