help with my account
Hi guys can someone help me I link my phone number to pubg now my phone number is not working how can I unlink my phone number from pubg I will give all detail about my account whatever you need
Solution:Jump to solution
You can submit a claim to unlink the mobile number linked to your account from the Customer Service section in-game. The mobile number linked to your account will be removed after your claim has been accepted, @ali.
15 Replies
Please remember not to share your Email/PhoneNumber or your password that connected to your account.
Do you remember the phone number that connected to the account?, if yes the only way I know to change the number is by retrieving the same number on your SimCard if present & if lost then try contacting your network provider to retrieve the same number you had and it takes about 5-7 working days for your SimCard to be retrieved.
Good luck 🤞
Oh yes I now my number all of them
Good, do you still have the Sim card or lost?
bro, can you guys remove my account? cause you guys can do everything
Lost
Someone steal my phone, bro
I’m not a staff member, I’m just trying to help
I will give you guys whatever you need
Link 1 234
Are you with Vodafone in example?
No
I’m with t mobile
Contact T Mobile to retrieve your old number this is the best solution for you👌
Can I go to T-Mobile so they can help me?
Cause I’m going on Friday
Yes you can visit any of their Local stores 👍
Show them how important it’s for you to retrieve your number and tell them that your device has been stolen as you’ve mentioned earlier
Let me know if this solves your problem :catok:
Ok
Thx bro
Solution
You can submit a claim to unlink the mobile number linked to your account from the Customer Service section in-game. The mobile number linked to your account will be removed after your claim has been accepted, @ali.
Ok
Thank you appreciate that bro
Bro, I really submit like 2 times