Unable to "Enable Universal SSL"
Hi folks,
I try to do some experiments with ZTE Tunnels and thus I want to enable Universal SSL again on my zone "<REDACTED>" but I am unable to do so:
SSL has been disabled for this zone (Code: 1006)Is there something I can do on my side? I set up the CAA records a loooong time ago for letsencrypt, but I disabled(removed) them, but I am still unable to activate Universal SSl
6 Replies
?support
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That means it was disabled in a way that only support can re-enable
So you'll have to get in touch
thank you 🙂
@Erisa this is the answer I got from your Bot (Ticket ID #3294868):
Avatar Cloudflare Support Team (Bot) 7 minutes ago Thank you for contacting Cloudflare Support. Your plan type grants you access to Support via our Cloudflare Community. It looks like you are experiencing an issue with SSL/TLS. Our Support team is only available to provide assistance on billing, account, and registrar related issues. If you believe your issue falls into one of these categories, please reply here. Otherwise, see the resources below. Resolve your issue right now 95% of issues can be resolved quickly by browsing or searching the Cloudflare Documentation - here you can find guides on how to configure and troubleshoot all of our products & features. Chat with Cloudflare Support instantly Should you need quicker support for your service, we recommend exploring our paid plans for email support or 24/7 live chat. Get Community help within 24 hours If you need further assistance, you can consult the Cloudflare Community where thousands of users, experts, & staff work together to provide technical advice & support. Most users get a reply within 24 hours from the Cloudflare Community. Here are 3 steps to get started: Visit our Community. Search to find answers to issues just like yours. If you still need help, post a topic in the community. This is an automated reply, which we hope can help you with your issue. Login to join the Cloudflare Community for advice & insight.
Just a quick note, its not my bot since I dont work for Cloudflare (anymore, I used to), you can identify employees with their orange names, the rest are community helpers.
Secondly, sorry that happened with their bot. If you reply again does it work? If not I can try escalating to the team another way if you provide the ticket number
I see you already provided the ticket number actually so just see if replying to the bot works first
Answering to the bot did not help, ticket got closed again.
But asking the bot one more time seems to work 😄 ticket is now open for 10+ minutes. I hope I get an answer in the next few hours/days.