V
VALORANT6mo ago
faris

server packet loss

i have packet loss in dubai and b bahrain servers, problem is going on with multiple people not just me.
5 Replies
Support Agent
Support Agent6mo ago
If you and others are experiencing packet loss on the Dubai and Bahrain servers, it might be a regional server issue. Here are some general troubleshooting steps you can take: 1. Restart Modem/Router: Sometimes, a simple restart can resolve network issues. 2. Switch Network Connection: If possible, try a different network (e.g., mobile hotspot) to see if the issue persists. 3. Check for ISP Issues: Contact your Internet Service Provider to see if there are any ongoing issues or throttling. 4. Allow VALORANT Through Firewall: Ensure that VALORANT is allowed through your firewall and anti-virus software. 5. Use Wired Connection: If you're on Wi-Fi, switching to a wired connection can improve stability. Since it's affecting multiple people, Riot might already be aware of server issues. For the latest updates, you can check the Riot Games support website or keep an eye on the server status. If the problem persists, you can submit a ticket to Riot Support for further assistance.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
faris
farisOP6mo ago
didnt work
Kenji-San
Kenji-San6mo ago
@f2x0 yo my friend, can you leave your internet provider details and from which country you are playing from ?
faris
farisOP6mo ago
Saudi Telecom Company JSC from saudi arabia , riyadh @Kenji-San
Kenji-San
Kenji-San6mo ago
@f2x0 We do not see any problems from STC JSC towards Riot, if you are experiencing issues with your connectivity I suggest contacting your provider, majority of the traffic goes towards AWS ( Amazon ) infrastructure so we have no control over that towards Bahrain, that means your provider have better connection to Amazon than to us. they might have routing or capacity issues there. or ISP have problem internally that they need to get checked
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