My account has been hacked
Peace be upon you. My account has been stolen and I cannot file a complaint within the game because the thief submits a complaint before me every time and I cannot file a complaint in order to recover my account, and I have all the correct information. What should I do to recover my account -
Account ID
5828910206
Solution:Jump to solution
Hello @MO HANY, you may contact customer service via e-mail: [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
4 Replies
I ask for support to respond to me, it is necessary
Solution
Hello @MO HANY, you may contact customer service via e-mail: [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
I spoke to customer service via email and the problem was not resolved either. What should I do?
What can you do?
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!