please help

Please help because my account was stolen, then after that I deleted the game and re-downloaded it again, then I filed a complaint to recover my account from the thief, and I provided all the correct data, including shipping dates and everything required, yet I was not able to recover the account. Why?! I want to contact technical support here. I am ready to answer all questions and provide a screenshot of all shipping receipts in the game
Solution:
Answered you in the other post. Hopefully it is all clear. Should you have any other questions do not hesitate to contact us again.
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9 Replies
BEEBARK
BEEBARK6mo ago
Hi
Solution
Tina
Tina6mo ago
Answered you in the other post. Hopefully it is all clear. Should you have any other questions do not hesitate to contact us again.
IRoN MaN
IRoN MaNOP6mo ago
@Tina i can't post on the support, why?
IRoN MaN
IRoN MaNOP6mo ago
@Tina
No description
Tina
Tina6mo ago
My apologies, this channel is not available anymore.
IRoN MaN
IRoN MaNOP6mo ago
Okay where i can post my complaint?
Tina
Tina6mo ago
If you have already sent a complaint you should expect to receive a response within a few business days. You can find customer service's responses in the "customer service tab", it is under Service Records.
Tina
Tina6mo ago
Feel free to create a ticket on Reddit (click on the blue link). Note that you will need to submit the support requests through the official support subreddit as for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
IRoN MaN
IRoN MaNOP6mo ago
they refuse my complaint although i have answered all the questions correctly and iam ready to send screenshots of my uc pill
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