"Your login credentials don't match an account in our system"

I’ve looked it up on people who complained about this issue and they said that their account just got deleted out and never got it back💀 is that true
3 Replies
Support Agent
Support Agent2mo ago
The message "Your login credentials don't match an account in our system" typically indicates an issue with your login details. Here are some steps to resolve it: 1. Double-check Credentials: Ensure you're using the correct username and password. 2. Reset Password: If you’ve forgotten your password, reset it here. 3. Check Region: Ensure the game client matches your account’s region. 4. Account Deletion: Account deletions by Riot Games are rare and usually involve severe breaches of terms. If you suspect your account was deleted or compromised, contact Riot Support immediately. If these steps don't help, reaching out to Riot Support directly will be the best course of action, as they can verify the status of your account.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!
Damubis
Damubis2mo ago
I’ve bought the account from someone around 2 years back, i changed it to my email and a code should be sent to the email to log in, Could it be that he suddenly decided to steal it back by claiming that it was taken from him???
Sapphire Phoenix
if you were using a google account, try using the "sign in with google" button