PM
PUBG MOBILEβ€’6mo ago
Luke

Hacked Account

PLEASE HELP ME MY SEASON 2 ACCOUNT IS HACKED my name used to be MalteseNoob and I have screenshots to my account and got denied by my account recovery. Please unlink the hacker account (ID 519909236) I'm so sad this happened because I tryed to trade it and gave him my pass but ended up linking his email and phone number I beg you pubg its my account RESET IT and give me the account to [email protected]
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Solution:
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected. If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation....
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13 Replies
Solution
Navneet
Navneetβ€’6mo ago
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected. If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support. Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Luke
LukeOPβ€’6mo ago
I tried that but got no response Please just reset it would you? πŸ˜”
Navneet
Navneetβ€’6mo ago
Try on Reddit
Luke
LukeOPβ€’6mo ago
Tried that too Welp Im so sad bro πŸ˜”πŸ˜”
Navneet
Navneetβ€’6mo ago
I can’t help, I am normal player as you. Wait for Moderator to reply.
Luke
LukeOPβ€’6mo ago
Oh ok
Quendi
Quendiβ€’6mo ago
A delayed response can be expected due to multiple requests. Please wait patiently in the meantime.
Luke
LukeOPβ€’6mo ago
can you reset my account please?
Quendi
Quendiβ€’6mo ago
We only provide community through this platform, @Λ‘α΅˜α΅α΅‰. If you have already submitted an account recovery request through in-game, please wait patiently and keep an eye out on your email you provided when submitting the account recovery request.
Luke
LukeOPβ€’6mo ago
I send u a dm Ive tried that so many times already but I kept getting rejected its not fair mann πŸ˜” @Quendi in Dms i can provide you every evidence that that is my account
Luke
LukeOPβ€’6mo ago
Luke
LukeOPβ€’6mo ago
No description
Quendi
Quendiβ€’6mo ago
If your claim is not approved, we recommend that you submit the account recovery request using the device that you use more often to log into your PUBG MOBILE account, and make sure to provide all the required and accurate information. As we only provide community support through this we platform, we unfortunately may not be able to help you with account-related issues. If you are not satisfied with the response from the customer service, you have the option to submit a support request through official support subreddit with your numeric user identification and a description of the issue.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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