Site unresponsive with no logs or errors

I have a Payload CMS deployed to Railway alongside the postgres database. The UI is hosted somewhere else so only the Payload CMS is hosted with Railway. It works perfectly fine when deployed. However, after a whiel it becomes unresponsive. I do not have App Sleep enabled. It only becomes responsive after I restart the entire app. I've contacted Payload as well.
19 Replies
Percy
Percy6mo ago
Project ID: 57d7d186-2ee8-4db8-8f04-95490dd6bc0f
codeOverCoffee
codeOverCoffeeOP6mo ago
57d7d186-2ee8-4db8-8f04-95490dd6bc0f
Brody
Brody6mo ago
can you define unresponsive in this context?
codeOverCoffee
codeOverCoffeeOP6mo ago
When I visit the URL, the admin dashboard does not render. It's just a black screen.
Brody
Brody6mo ago
any error logs?
codeOverCoffee
codeOverCoffeeOP6mo ago
None.
Brody
Brody6mo ago
is there a debug mode you could turn on so you could get more verbose logs?
codeOverCoffee
codeOverCoffeeOP6mo ago
I just noticed a 504 status from /api/users/init
Brody
Brody6mo ago
did any logs print when you hit that endpoint?
codeOverCoffee
codeOverCoffeeOP6mo ago
No. It hangs
Brody
Brody6mo ago
hangs and then sends 504?
codeOverCoffee
codeOverCoffeeOP6mo ago
No 504...just hangs.
Brody
Brody6mo ago
then why did you mention a 504? I'm getting mixed messages here
codeOverCoffee
codeOverCoffeeOP6mo ago
The 504 comes when i visit /admin
Brody
Brody6mo ago
thank you for clarifying have you looked into this?
codeOverCoffee
codeOverCoffeeOP6mo ago
No description
Brody
Brody6mo ago
I see a 504 code there, but you just said there was no 504 on that endpoint and that it just hangs
codeOverCoffee
codeOverCoffeeOP6mo ago
Yes. Thats when I visit /admin. However, when i visit /api/users/init directly.......it hangs. Sorry for the confusion. Just set Payload into debug mode and deployed.
Brody
Brody6mo ago
you got a 504 from /api/users/init as your screenshot shows please make sure you have your information in order
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