sos

My account is linked to the game center, but after logging out and back into the game, I can't access my account anymore. It's been on a level 1 account since December 28, and no one has helped me. I'll report it. I emailed the support center via gmail and got an error. Please someone help me. I'm very desperate
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Solution:
Hello, @duy. Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
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4 Replies
Solution
.Ṇadïa.🌴
.Ṇadïa.🌴6mo ago
Hello, @duy. Please contact the customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
duy
duyOP6mo ago
I tried customer service buthw when I enter my email to recover my account it gives an error
duy
duyOP6mo ago
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duy
duyOP6mo ago
i tried it a lot
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