Plane setup fails
When I submit the registration form I get this error
Solution:Jump to solution
either way, you need to redeploy everything other than the postgres, redis, bucket, and console services
35 Replies
Project ID:
N/AN/A
have you redeployed all services after adding your custom domain?
Yes
please make sure you have done that and then cleared your browser cache, and that you have cookies enabled
I did all that
make sure you have cookies enabled
I have cookies enabled
Any other idea?
are you getting this error when in god-mode?
Yes
I just follow the onboarding
In the url it shows god mode
i had just deployed a new plane template 10 minutes ago and was able to go through the setup without issues, this is going to be an issue with your browser, please try a different browser
I'm using browser and shields disabled
I just tried chrome and had the same error
im on chrome without any issues
Which browser would you like me to try?
Look
i asked the template creator vin to try, he didnt have any issues and he was on firefox
what railway service did you set your custom domain on
That's weird why I have this issue
its safe to say this isnt an issue with the template
What do you mean what service? I'm using cloudflare, with proxy disabled
the railway service
I don't understand the question
what railway service
what railway service did you set your custom domain on
You mean what tier I'm on?
I'm on Pro
im sorry but thats not what i had asked
That's why I'm asking to please clarify
a railway service: the rounded rectangle things that show up in a project
a railway project: the rounded rectangle things that show up on your dashboard
the dashboard: https://railway.app/dashboard
so you mean what images are installed in my project
The ones that was by default in the template
I changed nothing
those rounded rectangles in this screenshot are called services
Ah ok and how do I know?
It doesn't say so
im unsure as to why you would answer yes to this when you previously wernt aware of what a service was
what else could they be referred to as? images would be the wrong term here
I responded yes to redeploying. I tought only plane service has to be redeployed
As a UX designer: there should be a title that says "Services"
I'm not a dev guy
So for me it could be image, app, service, boxes
As long as you don't specify what they are I'm free to call it what I want
You think that everyone should know what service is just because?
most can infer what a service is with the context of the conversation
Solution
either way, you need to redeploy everything other than the postgres, redis, bucket, and console services