I can't get a verification code to my gmail account?
I cannot currently receive a verification code in the e-mail of the account I created while the game was in Tencent Game, can you help me?
13 Replies
Have you checked spam folder of Mail?
I checked my spam folder and blocked section.
?
check all mails
double check if you have written the correct email :bongocat:
I did all the checks, I checked all the emails.
Didn't you find the message in the trash?
No
Your email address may be full.
Try deleting the messages.
My mailbox is not full.
from other people etc. They can send e-mail.
It's a complex issue.
Try different methods.
Can you try to log in using the verification code method using the email you provided to the in-game customer service when submitting the account recovery request? @|Muhammed|
I don't know user id
It asks for a user ID during the recovery process, but I don't know, I wrote about it for a while, wondering if you can give me the user ID registered to the e-mail address from the system.
Please provide a video recording of your issue. Where applicable, you should censor any sensitive information in the video.
As we have not received the required details within 24 hours, we will close this post.
You are welcome to create a new post if you have any questions in the future.