Account band problem
My account was banned without me doing anything. Please review my account.
My account ID: 5991007198
Solution:Jump to solution
Hello, @mohmmad! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
26 Replies
Solution
Hello, @mohmmad! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
what can I do
My friend, you have to follow the instructions
Try contacting customer service
How do I communicate with customer service
Did you communicate with them in-game?
Yes
He has not received me yet
@The best
ok
Did you communicate with them via email?
no
@The best
How do I communicate with them via email
@The best
@delfin🐬 Can you get it Band, my friend
@pubgmobile.com.
This email is to contact them.
I have a lot of email Pubg Mobile
@The best
Please read our previous response carefully, @mohmmad.
Contact them with your issue.
How do I make a post@delfin🐬
Or you can help me with something else
I can see that you have already created a post on the support subreddit. Your issue is currently being investigated. You can expect to receive a response within a few business days, please wait patiently.
Will you answer me?
@delfin🐬
Moderators do not answer posts on the support subreddit. You will receive a response from Tencent soon, please be patient.
Can you write a special@delfin
Is it possible to remove Babji
can you
@delfin🐬
@Nicole (Edna Kali)
I want help, please
Are you change a game files for no gras more fps or some thinig like thet
Some time can ban you for thet
because that also counts as a hack
No, I did not do that
@ℍØℕ𝔼𝕐 ☦
Then i don't how to help
I don't understand
@ℍØℕ𝔼𝕐 ☦
I don't how can i help you bro
I was just playing with my friend Besm Tim, I was shot on them and Bajji
@ℍØℕ𝔼𝕐 ☦
Please refer to the previous response we provided, @mohmmad.