Server can't recognize my account
While I was playing the game an error occurred suddenly mentioning a connection error. When I tried to login my account again it started to show an error "Your login credentials don't match an account in our system." even though I used correct Username and Password. Help me with this situation....please!!!! #Recovermyaccount #community-help
12 Replies
It looks like your account might be experiencing a login issue that could be due to a number of reasons. Here are a few steps you can try to resolve this problem:
1. Double-Check Credentials: Ensure that your username and password are correctly entered. Check for any typos or case sensitivity issues.
2. Password Reset: Try resetting your password via the Riot Games account recovery page here.
3. Check Account Status: There might be a possibility that your account got suspended. Check your email for any messages from Riot Games regarding your account status. 4. Clear Cache/Cookies: Sometimes, issues with cached data can cause login problems. Clear your browser's cache and cookies and try logging in again. 5. Riot Support: If none of these steps work, visit the Riot Games Support Site and submit a ticket explaining your situation for further assistance. Hopefully, one of these steps will help you recover access to your account.
3. Check Account Status: There might be a possibility that your account got suspended. Check your email for any messages from Riot Games regarding your account status. 4. Clear Cache/Cookies: Sometimes, issues with cached data can cause login problems. Clear your browser's cache and cookies and try logging in again. 5. Riot Support: If none of these steps work, visit the Riot Games Support Site and submit a ticket explaining your situation for further assistance. Hopefully, one of these steps will help you recover access to your account.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!restart riot client
How to restart Riot client?
Like shall I uninstall and then reinstall?
@ness
oh
@-PheNoM task manager
btw hv u tried logging on browser
Yep I have tried that (end task in the task manager for riot client apps) but still the result is same
Yep, I did that too but it didn't work
I can't find my account in the valorant tracker.gg site either
How can the account disappear from server out of nowhere 🤷🏻♂️
The only concerning thing for me is that I had skins in the account 🥲
could be it was hacked
use riot recovery tool
then provide as many information as u can
if its correct then you'll prolly get it back
Can account be hacked like this?
Yeah I did raise a ticket, waiting for a reply.
Thank you for your assistance!
dont use a ticket
@-PheNoM use their recovery tool
:valQuestion: If you have forgotten your login credentials or your account has been compromised, you can try to recover your account by heading to the link below. Permanently banned or deleted accounts cannot be retrieved.
Account Recovery: https://support-valorant.riotgames.com/hc/en-us/articles/360046229573-Recover-Your-Account
^
Please use the automatic recovery tool
@-PheNoM
also, if it was a google acc, try the "sign in with google" button
Okay