account hacked
my valorant account got hacked and i dont have the fe as i accidentally made the account on wrong email and after creating it i changed the email to my main 4years ago now im helpless can somebody help me i have already contacted support 😢😢
The hacker is russian as all the emails i got are in russian
35 Replies
Sorry to hear about this situation. Since you've already contacted Riot Support, here are additional steps you can take:
1. Immediately change the passwords for both your VALORANT account and the associated email.
2. Enable two-factor authentication (2FA) on your email and any linked accounts to prevent further unauthorized access.
3. Monitor both your email and Riot account for any unusual activity.
4. Prepare any proof of account ownership (e.g., previous transaction details, email change records) to provide to Riot Support; this can facilitate the recovery process.
I hope this helps speed up the resolution process. Stay vigilant and best of luck!
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right click this message -> Apps -> ✅ Mark Solution. Thank you!The hacker already changed everything im sitting helpless
if u have the email the acc was created with u can retrieve it
i lost it
Is there any other possible way? I have every other detail
idts
how do you not have it
@cooldude 😕
yea but do you not even have access to the email?
even if its not your main email
no im trying to find it
do u have proof or evidence for ur acc?
that way u can ask support for retrive
yes i have confirmation recipets i even got video clips of aces and shorts on youtube aswell ik which skin i bought and everything
thats great but by any chance did ur acc username changed?
no its the same my ingame name changed to somthing russian
well when did u make the ticket?
5hours ago...
well tbh ur gonna be fine but as long as u have the evidence and everything ur acc will be fine, ig gl for ya.
thankyou ❤️
happy to help
did you go to a website that promoted free skins where you enter a code to get it
NOO
i only logged in tracker.gg
r u sure
Yeah why would i go for free skins im not dumb 😭
or did u go to a site that looked like riot but was a fake site
I alr got many skins on my account
did u give ur info to ur friends?
Only my brother
that might ring the bell too
oh
I got a mail* around 4pm from riot games in russian language that my password has been changed
I was sleeping
I wokeup at 7 and i checked
It was all gone
but ur riot user hasnt change?
because if u have the riot username
No
Username is same but password changed and ingame name
Due to me not having fe access
I can’t retrieve on my own
damn
u can
do u remember it tho?
what
the user
right?
Ik username
just making sure
yes i know the username