VALORANT•2y ago

account hacked

my valorant account got hacked and i dont have the fe as i accidentally made the account on wrong email and after creating it i changed the email to my main 4years ago now im helpless can somebody help me i have already contacted support

The hacker is russian as all the emails i got are in russian

omar

Oomar my valorant account got hacked and i dont have the fe as i accidentally made the...

Support Agent

S

Support Agent•5/31/24, 11:37 PM

Sorry to hear about this situation. Since you've already contacted Riot Support, here are additional steps you can take:

Immediately change the passwords for both your VALORANT account and the associated email.
Enable two-factor authentication (2FA) on your email and any linked accounts to prevent further unauthorized access.
Monitor both your email and Riot account for any unusual activity.
Prepare any proof of account ownership (e.g., previous transaction details, email change records) to provide to Riot Support; this can facilitate the recovery process.

I hope this helps speed up the resolution process. Stay vigilant and best of luck!

I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please
right click this message -> Apps -> ✅ Mark Solution
right click this message -> Apps -> ✅ Mark Solution
. Thank you!

omar

O

omarOP•5/31/24, 11:38 PM

The hacker already changed everything im sitting helpless

omar

Oomar The hacker already changed everything im sitting helpless

cooldude

C

cooldude•5/31/24, 11:40 PM

if u have the email the acc was created with u can retrieve it

cooldude

Ccooldude if u have the email the acc was created with u can retrieve it

omar

O

omarOP•5/31/24, 11:46 PM

i lost it
Is there any other possible way? I have every other detail

omar

Oomar i lost it Is there any other possible way? I have every other detail

cooldude

C

cooldude•5/31/24, 11:50 PM

idts

cooldude

C

cooldude•5/31/24, 11:50 PM

how do you not have it

omar

Oomar my valorant account got hacked and i dont have the fe as i accidentally made the...

omar

O

omarOP•5/31/24, 11:50 PM

@cooldude

cooldude

C

cooldude•5/31/24, 11:51 PM

yea but do you not even have access to the email?

cooldude

C

cooldude•5/31/24, 11:51 PM

even if its not your main email

omar

O

omarOP•5/31/24, 11:52 PM

no im trying to find it

omar

Oomar i lost it Is there any other possible way? I have every other detail

Tykoo

T

Tykoo•6/1/24, 12:12 AM

do u have proof or evidence for ur acc?

Tykoo

T

Tykoo•6/1/24, 12:13 AM

that way u can ask support for retrive

Tykoo

TTykoo do u have proof or evidence for ur acc?

omar

O

omarOP•6/1/24, 12:35 AM

yes i have confirmation recipets i even got video clips of aces and shorts on youtube aswell ik which skin i bought and everything

omar

Oomar yes i have confirmation recipets i even got video clips of aces and shorts on yo...

Tykoo

T

Tykoo•6/1/24, 12:37 AM

thats great but by any chance did ur acc username changed?

Tykoo

TTykoo thats great but by any chance did ur acc username changed?

omar

O

omarOP•6/1/24, 12:37 AM

no its the same my ingame name changed to somthing russian

omar

Oomar yes i have confirmation recipets i even got video clips of aces and shorts on yo...

Tykoo

T

Tykoo•6/1/24, 12:39 AM

well when did u make the ticket?

Tykoo

TTykoo well when did u make the ticket?

omar

O

omarOP•6/1/24, 12:39 AM

5hours ago...

omar

Oomar 5hours ago...

Tykoo

T

Tykoo•6/1/24, 12:42 AM

well tbh ur gonna be fine but as long as u have the evidence and everything ur acc will be fine, ig gl for ya.

Tykoo

TTykoo well tbh ur gonna be fine but as long as u have the evidence and everything ur a...

omar

O

omarOP•6/1/24, 12:44 AM

thankyou

omar

Oomar thankyou ❤️

Tykoo

T

Tykoo•6/1/24, 12:49 AM

happy to help

omar

Oomar my valorant account got hacked and i dont have the fe as i accidentally made the...

Cozzmo

C

Cozzmo•6/1/24, 12:51 AM

did you go to a website that promoted free skins where you enter a code to get it

Cozzmo

CCozzmo did you go to a website that promoted free skins where you enter a code to get i...

omar

O

omarOP•6/1/24, 12:51 AM

NOO

omar

O

omarOP•6/1/24, 12:51 AM

i only logged in tracker.gg

Cozzmo

C

Cozzmo•6/1/24, 12:52 AM

r u sure

omar

O

omarOP•6/1/24, 12:52 AM

Yeah why would i go for free skins im not dumb

Cozzmo

C

Cozzmo•6/1/24, 12:52 AM

or did u go to a site that looked like riot but was a fake site

omar

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omarOP•6/1/24, 12:52 AM

I alr got many skins on my account

omar

Tykoo

T

Tykoo•6/1/24, 12:52 AM

did u give ur info to ur friends?

Tykoo

TTykoo did u give ur info to ur friends?

omar

O

omarOP•6/1/24, 12:53 AM

Only my brother

Tykoo

T

Tykoo•6/1/24, 12:53 AM

that might ring the bell too

omar

Oomar Only my brother

Tykoo

T

Tykoo•6/1/24, 12:53 AM

oh

omar

O

omarOP•6/1/24, 12:53 AM

I got a mail* around 4pm from riot games in russian language that my password has been changed

omar

O

omarOP•6/1/24, 12:53 AM

I was sleeping

omar

O

omarOP•6/1/24, 12:54 AM

I wokeup at 7 and i checked

omar

O

omarOP•6/1/24, 12:54 AM

It was all gone

omar

Oomar It was all gone

Tykoo

T

Tykoo•6/1/24, 12:54 AM

but ur riot user hasnt change?

Tykoo

T

Tykoo•6/1/24, 12:54 AM

because if u have the riot username

Tykoo

TTykoo but ur riot user hasnt change?

omar

O

omarOP•6/1/24, 12:54 AM

No

omar

O

omarOP•6/1/24, 12:55 AM

Username is same but password changed and ingame name

omar

O

omarOP•6/1/24, 12:55 AM

Due to me not having fe access

omar

O

omarOP•6/1/24, 12:55 AM

I can’t retrieve on my own

Tykoo

T

Tykoo•6/1/24, 12:55 AM

damn

omar

Oomar I can’t retrieve on my own

Tykoo

T

Tykoo•6/1/24, 12:55 AM

u can

Tykoo

T

Tykoo•6/1/24, 12:56 AM

do u remember it tho?

omar

O

omarOP•6/1/24, 12:56 AM

what

Tykoo

T

Tykoo•6/1/24, 12:56 AM

the user

Tykoo

T

Tykoo•6/1/24, 12:56 AM

right?

omar

O

omarOP•6/1/24, 12:56 AM

Ik username

omar

Oomar Ik username

Tykoo

T

Tykoo•6/1/24, 12:57 AM

just making sure

Tykoo

TTykoo just making sure

omar

O

omarOP•6/1/24, 12:57 AM

yes i know the username