Banned for 1 day

Hello guys, so basically i was playing tournament, and mid game i got banned for 1 day, the thing is i dont have any hacks or some type of app that could help me cheat. Im using iphone 12 pro max Is it bug or could be any mass report?
Solution:
Hello, @Razen! Accounts are suspended for violating PUBG MOBILE's terms of service. Please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com if you need assistance regarding this. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
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Solution
delfin
delfin4w ago
Hello, @Razen! Accounts are suspended for violating PUBG MOBILE's terms of service. Please contact the customer service through in-game or by sending an e-mail to service@pubgmobile.com if you need assistance regarding this. If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.