account 2month ban for update but i update game and anything

My account has been banned because of the update. I have updated the program. Please check and unban my account. My account is expensive. There must have been a mistake on your part My id game:5295046240
No description
Solution:
Hello, @𝑨 𝑹 𝑻 𝑨! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]. If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
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23 Replies
𝑨 𝑹 𝑻 𝑨
Pls answer me @Moderator @Administrator
Solution
Quendi
Quendi6mo ago
Hello, @𝑨 𝑹 𝑻 𝑨! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension. If you have any objections to claim results, please contact the customer service through in-game or through this email: [email protected]. If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
𝑨 𝑹 𝑻 𝑨
I try but eror network
Quendi
Quendi6mo ago
Could you elaborate?
𝑨 𝑹 𝑻 𝑨
My account was banned all of a sudden and it said 2 months ban due to not updating, but I have updated everything, there must have been a problem and it was wrong. My id game:5295046240 I tried for file claim, but when I want to post, I get an internet error and it doesn't work
Quendi
Quendi6mo ago
Can you share a screenshot, @𝑨 𝑹 𝑻 𝑨?
𝑨 𝑹 𝑻 𝑨
Sure Wait
𝑨 𝑹 𝑻 𝑨
When I click submit, I get an internet error
Quendi
Quendi6mo ago
Can you try to submit the claim without attaching a screenshot, @𝑨 𝑹 𝑻 𝑨?
𝑨 𝑹 𝑻 𝑨
Okk boss wait
𝑨 𝑹 𝑻 𝑨
Same error My account is valuable and I don't know the reason for my ban. It is mentioned in the text because of the update, but I have already updated everything and there has not been a new update for a while. If you pay attention, I also played in the new mode.
Quendi
Quendi6mo ago
Please try to perform a routine repair of the game from the login menu and try to switch your network, or try to switch between Cellular and Wi-Fi, and then try again, @𝑨 𝑹 𝑻 𝑨. If the issue still persists, please reach out to the in-game customer service or through the email ([email protected]) for further assistance.
𝑨 𝑹 𝑻 𝑨
Oh ok I try again netwrok error I have send message to this email? [email protected] @Quendi
Quendi
Quendi6mo ago
Try to contact the customer service through in-game or through this email.
𝑨 𝑹 𝑻 𝑨
Ok @Quendi bro i try but agin not fund anything for email They not answer Tell me this email true? [email protected] I send message to this email But did not reply
Quendi
Quendi6mo ago
Yes. Please wait patiently for a response.
𝑨 𝑹 𝑻 𝑨
Im so sad for ban update account what is that My rank crwon 1 u try for conq duo how much need time for response?
Quendi
Quendi6mo ago
It may take up to 14 days, but you should receive a response as soon as they have an update on your case. As mentioned previously, accounts are suspended for violating the terms of service of the game. If you have contacted the customer service, you will need to wait patiently for their response. If you are not satisfied with the results after receiving a response, you may submit a support request through the official support subreddit with a proper description of the issue and your numeric user identification. Please note that we unfortunately may not be able to help you with your issue through here.
𝑨 𝑹 𝑻 𝑨
This ban not for cheating you can see this ban for tempory frozen update But my game updatw last version
Quendi
Quendi6mo ago
Please refer to my previous messages again, and follow the proper channels to appeal for your account suspension, @𝑨 𝑹 𝑻 𝑨. Thank you.
𝑨 𝑹 𝑻 𝑨
Ok I from iran iran for play game need vpn or dns
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