uc deduction
Hello why my account got banned and why I lost my uc in game? Why I owe uc to PUBG ?I only put uc from Midasbuy website. That website is illegal or legal??
#ucpurchase #ucdeduction #banned
Solution:Jump to solution
Hello, @NyiPu! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
11 Replies
Hello please admin team reply
Its legal until you use own card for purchase
midasbuy.com is totally legal website to buy UC. But it seems like you buy UC from Midasbuy and issue refund for that transaction from you Bank. Due to refund you owes UC to your PUBG account, because the money you used to buy UC is already refunded to your bank.
Uhmm what do you mean own card? I used my own card
But why PUBG banned how to unban now? How to know that bank refund uc? I don't even get any details and I got banned that's not fair
Check your bank transaction details from which you made the transaction, it can be an old transaction too, also try to remember that someone else hasn't given you UC.
Try to contact PUBG Mobile in-game customer service to know which transaction was that and also try to contact Midasbuy and bank if needed.
My transaction is very old and I got banned how to contact customer service in game
When you try to login then it show ban popup there you can click on file clam
And then how to communicate?
You just send messages and PUBG Mobile support team will reply there
Solution
Hello, @NyiPu! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.