i NEED HELP

hELP PLEASE
4 Replies
Support Agent
Support Agent8mo ago
I understand you're seeking help but the details are a bit unclear. Here are some general troubleshooting steps for common issues: 1. Connection Error: Try restarting VALORANT and the Riot Client. 2. Riot ID Issues: Ensure your Riot ID is valid (https://account.riotgames.com/#riot-id). 3. Vanguard Problems: Restart the Riot Client and VALORANT. If it persists, uninstall Riot Vanguard and retry. 4. Network Issues: Allow VALORANT through your firewall (https://support-valorant.riotgames.com/hc/en-us/articles/360048522893-Your-Firewall-VS-VALORANT). 5. Server Maintenance: Check the server status and try again later (Error Code 39). 6. Virtual Machine Errors: Ensure you're not running VALORANT on a virtual machine (Error Code 138, VAN 138). 7. Hardware Ban: Typically lasts 4 months, submit a ticket if needed (Error Code 152). 8. Secure Boot/TPM Issues: Enable Secure Boot/TPM or update Windows (VAN9001, VAN9002, etc.). For more specific guidance, check the detailed support resources here: Riot Games Support.
I am an AI and I can make mistakes, please verify my answer. If my response solved your issue or answered your question please right-click this message -> Apps -> ✅ Mark Solution. Thank you!
DimuwaSL
DimuwaSLOP8mo ago
my account got banned few months ago. can riot get help me to recover my account.
Asian_Fatty
Asian_Fatty8mo ago
Unless it was a false-ban (u did nothing wrong), Riot can't do nothing.
DimuwaSL
DimuwaSLOP8mo ago
no its not. i want to discuss about ban and if they can reduce my perma ban for time ban.

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