4 Replies
I understand you're seeking help but the details are a bit unclear. Here are some general troubleshooting steps for common issues:
1. Connection Error: Try restarting VALORANT and the Riot Client.
2. Riot ID Issues: Ensure your Riot ID is valid (https://account.riotgames.com/#riot-id).
3. Vanguard Problems: Restart the Riot Client and VALORANT. If it persists, uninstall Riot Vanguard and retry.
4. Network Issues: Allow VALORANT through your firewall (https://support-valorant.riotgames.com/hc/en-us/articles/360048522893-Your-Firewall-VS-VALORANT).
5. Server Maintenance: Check the server status and try again later (Error Code 39).
6. Virtual Machine Errors: Ensure you're not running VALORANT on a virtual machine (Error Code 138, VAN 138).
7. Hardware Ban: Typically lasts 4 months, submit a ticket if needed (Error Code 152).
8. Secure Boot/TPM Issues: Enable Secure Boot/TPM or update Windows (VAN9001, VAN9002, etc.).
For more specific guidance, check the detailed support resources here: Riot Games Support.
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my account got banned few months ago. can riot get help me to recover my account.
Unless it was a false-ban (u did nothing wrong), Riot can't do nothing.
no its not. i want to discuss about ban and if they can reduce my perma ban for time ban.