Support
To the PUBG Mobile Support Team,
Subject: Request for Unban
Greetings,
My PUBG Mobile account was banned for violating Tencent Games' User Agreement. I assure you I did not intend to break any rules. I follow your guidelines.
Account ID: 5110233687
I am a dedicated player and appreciate your efforts to improve the game. Please reconsider my ban, as I believe there was a mistake.
Please understand my situation and reinstate my account. I would greatly appreciate your help.
[Chris]
Solution:Jump to solution
Hello, @! 𓆩𝕮𝕳𝕽𝕴𝕾 Yₒᵤ ᵤₙ𝄴ₗₑ𓆪! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response....
12 Replies
Solution
Hello, @! 𓆩𝕮𝕳𝕽𝕴𝕾 Yₒᵤ ᵤₙ𝄴ₗₑ𓆪! Accounts are suspended for violating PUBG MOBILE's terms of service. Please use the File Claim option when trying to log into your account if you want to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or through this email: service@pubgmobile.com.
If your issue is not resolved after receiving a response, you may submit a support request through the official support subreddit with a description of the issue and your numeric user identification and wait patiently for a response.
Mmmmm
I need help
Hello! How may we help you? You may create your own post for your own question.
I played with a cheater who blocked my account and I don't know what I did
Please refer to my this response.
Thanks
@Quendi hello
I wonder if you can take care of me, I have a problem.
@Quendi hey
Message Blocked
Your message to service@pubgmobile.com has been blocked. See technical details for more information.
If you have already received a response by using the File Claim option, and you are not satisfied with the result, you may try to submit a support request through https://www.reddit.com/r/PUBGM_Support with your numeric user identification and a proper description of the issue, @! 𓆩𝕮𝕳𝕽𝕴𝕾 Yₒᵤ ᵤₙ𝄴ₗₑ𓆪.
How many times have I written to the support teams? No one cares properly. I just went through the observation process again and this is the third time. Now I'm getting nervous and bored. I say I'm not violating this situation. Understand this, I've been under observation 3 times, that's enough, really.
Will it always be like this? We invest so much money, will the result be like this?
Do what is necessary, remove this observation process, they are restricting it for no reason.
@Quendi