pubg
My private account has been stolen and I can no longer log in to it. I have all the evidence to prove that this is my personal account. I submitted a complaint three times and it was rejected. All data is 100% correct
Solution:Jump to solution
Hello, @Not Vinitγ ! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
28 Replies
Hello, what is your evidence that it was your account?
I mean, is the evidence you have conclusive?
I have a video of how I changed the name of my account, and I have a shipping receipt, shipping date, how much UC, and anything you ask of me, I can prove it to y
Have you contacted customer service?
Yes, I contacted them and submitted a complaint three times, but it was rejected, with all correct information
I hope to solve your problem as soon as possible.
@Moderator
Is there a way to recover the account?
Please submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim. Ensure that the details you provide are accurate, otherwise your claim may be rejected.
If your issue is not resolved after receieving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
You should talk to Moderator, there may be a solution he can tell you.
What is your numeric user identification?
@5259799479
The account is beautiful.
I hope the decision is in your favor.
Thank you, I hope so too
Are you from Kuwait?
No, I am from Libya
I think the thief changed all the details.
Yes, I changed everything in my account. I hope they can help me recover itπ
Ψ΄
Easy
:froggie_sip:
Has your account been stolen? And you got it back
Yess
Glad to hear that.
Congratulations, try linking your account to your phone number.
Glad for you I did not accept my complaint with my correct data
Hello error
My account has been banned and I want you to check it, because I have not done any fraud in my account. Please reply me.
ID 51443873278
Vivo S1 device
Solution
Hello, @Not Vinitγ ! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
Congratulations!
I am waiting for your answer. Please help me review my account
Error Please Reply me i got in trouble since 2 weeks