V
VALORANT•7mo ago
qq

High Ping On Asia Server and Kr server

i usually have 40-60 ping in KR server, and on asia server my lowest ping are 30-20 in singapore and hongkong, and 60-80 on tokyo But i do not know when this ping problem came up, it was last week I went to a match on the asia server, on the lobby it says i had a normal ping, but when i hop on the match, it goes up to 180, so i tried it with cloudfare warp vpn 1.1.1.1 and without warp I got 150 on 1.1.1.1 cloudfare and 120 on 1.1.1.1 with warp please help... this must be a problem with routing issues, and do not tell me to pay for a vpn like exitlag to fix routing issues, there must be another way without needing to pay
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21 Replies
Kenji-San
Kenji-San•7mo ago
hey @qq where are you playing from and who is your internet provider
qq
qqOP•7mo ago
Globe Philippines
Kenji-San
Kenji-San•7mo ago
yeah Globe is pretty bad and we are working on a fix
qq
qqOP•7mo ago
ohhh... i didn't know, thanks for telling me lol damn.... i had to tell me gf to create me an acc in korea :val_KekwSob:
qq
qqOP•7mo ago
because i can't play in the asia server
Kenji-San
Kenji-San•7mo ago
^
qq
qqOP•7mo ago
okay thanks dude
Kenji-San
Kenji-San•7mo ago
should be playing in Singapore
qq
qqOP•7mo ago
how long would the fix take btw?
Kenji-San
Kenji-San•7mo ago
or HongKong
qq
qqOP•7mo ago
eh... i get 150 in singapore and hongkong i get 80 on korea server its weird
Kenji-San
Kenji-San•7mo ago
yeah thats the issue here 😭
qq
qqOP•7mo ago
but how long would the fix take?
Kenji-San
Kenji-San•7mo ago
generally I advise to contact ISP as they should be the one getting in touch with us, our servers are working correctly its their routing towards us, obviously we want everyone to have great ping but we are not responsible for their network if you know what I mean in meanwhile we are trying to fix this as much as we can from our end, when we get something crafted up you should see update on that thread dont have ETA I am afraid @qq btw can you send me your public IP and traceroute ? please make sure its in DM as its sensitive information
Kenji-San
Kenji-San•7mo ago
Kenji-San
Kenji-San•7mo ago
traceroute to 151.106.248.1
qq
qqOP•7mo ago
ok wait i tried to contact them for 3 days but won't accept any calls🥲
lyra
lyra•7mo ago
are you calling them during their open hours?
Kenji-San
Kenji-San•7mo ago
lol
lyra
lyra•7mo ago
i mean i tried calling during closed hours soo
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