Railway•2mo ago

Failed to get database connection despite Postgres service having an active deployment

Hi! Please see the images below. I've also tried connecting using psql with no success. Here is the error message from inside the application:

thread 'main' panicked at src/main.rs:24:45:
called `Result::unwrap()` on an `Err` value: Io(Os { code: 104, kind: ConnectionReset, message: "Connection reset by peer" })
note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace

thread 'main' panicked at src/main.rs:24:45:
called `Result::unwrap()` on an `Err` value: Io(Os { code: 104, kind: ConnectionReset, message: "Connection reset by peer" })
note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace

e: Got an update and it looks like there is an unexpected response from SSL after directly trying to restart my project container:

thread 'main' panicked at src/main.rs:24:45:
called `Result::unwrap()` on an `Err` value: Protocol("unexpected response from SSLRequest: 0x00")
note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace

thread 'main' panicked at src/main.rs:24:45:
called `Result::unwrap()` on an `Err` value: Protocol("unexpected response from SSLRequest: 0x00")
note: run with `RUST_BACKTRACE=1` environment variable to display a backtrace

Solution:

Hey Josh, this is because of the active incident. https://status.railway.app/clwotae4q6171bhohry3ethqb

we're investigating the failure of a single host in the us-west1 re...

we're investigating the failure of a single host in the us-west1 region - Incident details - Railway Status

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9 Replies

Percy•2mo ago

Project ID: afa05467-b12a-4f2b-af00-9ac069389185

josh•2mo ago

afa05467-b12a-4f2b-af00-9ac069389185

Solution

Faraz•2mo ago

Hey Josh, this is because of the active incident. https://status.railway.app/clwotae4q6171bhohry3ethqb

we're investigating the failure of a single host in the us-west1 re...

we're investigating the failure of a single host in the us-west1 region - Incident details - Railway Status

Faraz•2mo ago

Your container is on the affected host. We're working to bring it back up and it should be fine soon.

josh•2mo ago

Awesome thank you, will keep an eye on progress 🙂

Faraz•2mo ago

Should be back now?

josh•2mo ago

Yeah looks like it works. Now I just need to fix some other stuff - thank you!

Faraz•2mo ago

Cool, apologies for the issue!

Duchess•2mo ago

New reply sent from Help Station thread:

@fp Was the issue resolved because I'm still experiencing the same?

You're seeing this because this thread has been automatically linked to the Help Station thread.

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Failed to get database connection despite Postgres service having an active deployment