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Why isn't an account checked? I do this procedure because someone else has accessed my account and I think he will steal the account
Solution:Jump to solution
Hello, @Nasser|69 ! If you suspect unauthorized access to your account, please make sure to change your password for the social media accounts that are linked to your PUBG MOBILE account. It is also recommended to link a phone number to your PUBG MOBILE account and enable secondary verification. You may also be able to track the login activity of a an unrecognized device through your Account settings of the game. At the same time, you can use the Log Out option and choose the option to log out of all devices.
If the issue remains unresolved, please contact the in-game customer service for further assistance. We hope you'll find this information helpful. Please stay safe and enjoy your time in PUBG MOBILE!...
2 Replies
Solution
Hello, @Nasser|69 ! If you suspect unauthorized access to your account, please make sure to change your password for the social media accounts that are linked to your PUBG MOBILE account. It is also recommended to link a phone number to your PUBG MOBILE account and enable secondary verification. You may also be able to track the login activity of a an unrecognized device through your Account settings of the game. At the same time, you can use the Log Out option and choose the option to log out of all devices.
If the issue remains unresolved, please contact the in-game customer service for further assistance. We hope you'll find this information helpful. Please stay safe and enjoy your time in PUBG MOBILE!
The problem is that now I can't log in to my account and I can't register a complaint through technical support or in-game assistance. Please help
I accessed the customer service. When I entered an ID, I was shown this message. I believe that the thief person is the one who sends a wrong complaint so that I can't register a successful complaint against him and recover the account. Is there another way to prove that the account is mine and that this is a fraud client, please help me☹️☹️