Internal server error. Sorry, there seems to be an error. Please try again soon.

A user is complaining of Internal server error. Please try again soon. When I performed the same action I don't get the error. We are in different locations.
No description
Solution:
Do you have any logs internally on your service? That error doesn’t appear to be one provided by the railway UI or a proxy service like Cloudflare. Most likely a response sent by your application.
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8 Replies
Percy
Percy2mo ago
Project ID: d3b93095-b812-42d6-8aeb-75715e25ae06
lekiakiisi
lekiakiisi2mo ago
d3b93095-b812-42d6-8aeb-75715e25ae06
Solution
Jack
Jack2mo ago
Do you have any logs internally on your service? That error doesn’t appear to be one provided by the railway UI or a proxy service like Cloudflare. Most likely a response sent by your application.
Jack
Jack2mo ago
Also happens for me when attempting to add one of your site’s products to my cart, definitely an application error that should be outputted in your service logs.
lekiakiisi
lekiakiisi2mo ago
[2024-05-21 12:21:09 +0000] [7] [INFO] Starting gunicorn 22.0.0 [2024-05-21 12:21:09 +0000] [7] [INFO] Listening at: http://0.0.0.0:6049 (7) [2024-05-21 12:21:09 +0000] [7] [INFO] Using worker: sync [2024-05-21 12:21:09 +0000] [9] [INFO] Booting worker with pid: 9 4 [2024-05-22 11:56:05 +0000] [7] [CRITICAL] WORKER TIMEOUT (pid:9) [2024-05-22 11:56:05 +0000] [9] [ERROR] Error handling request (no URI read) Traceback (most recent call last): File "/usr/local/lib/python3.8/site-packages/gunicorn/workers/sync.py", line 134, in handle req = next(parser) File "/usr/local/lib/python3.8/site-packages/gunicorn/http/parser.py", line 42, in next self.mesg = self.mesg_class(self.cfg, self.unreader, self.source_addr, self.req_count) File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 257, in init super().init(cfg, unreader, peer_addr) File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 60, in init unused = self.parse(self.unreader) File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 269, in parse self.get_data(unreader, buf, stop=True) File "/usr/local/lib/python3.8/site-packages/gunicorn/http/message.py", line 260, in get_data data = unreader.read() File "/usr/local/lib/python3.8/site-packages/gunicorn/http/unreader.py", line 37, in read d = self.chunk() File "/usr/local/lib/python3.8/site-packages/gunicorn/http/unreader.py", line 64, in chunk return self.sock.recv(self.mxchunk) File "/usr/local/lib/python3.8/site-packages/gunicorn/workers/base.py", line 203, in handle_abort sys.exit(1) SystemExit: 1 [2024-05-22 11:56:05 +0000] [9] [INFO] Worker exiting (pid: 9) [2024-05-22 11:56:06 +0000] [7] [ERROR] Worker (pid:9) was sent SIGKILL! Perhaps out of memory? [2024-05-22 11:56:06 +0000] [10] [INFO] Booting worker with pid: 10 2 Above is my Deploy Logs
Jack
Jack2mo ago
Appears there’s an internal issue in your application then. Nothing we can do about it without access to the project or source.
lekiakiisi
lekiakiisi2mo ago
I'm not having any error with my application but I will have to check still.
Brody
Brody2mo ago
your screenshot would disagree with you