PM
PUBG MOBILE•6mo ago
Cuixine

NO :(

I don't know why did they reject my recovery 😦 Can someone help me with this? If you don't know, I logged into my account after 3-4 months And I saw someone in my account. I tried changing account password(google play BTW) and log out from all devices. He's still can use my account. I cant link because I need to be in the acc for about 15 days Really pubg, really? :((
No description
Solution:
This indicates that the information you provided to the customer service is not accurate. Please make sure that the information is accurate, otherwise the customer service will not be able to verify that you are the rightful owner of the account....
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23 Replies
Cuixine
CuixineOP•6mo ago
@Moderator Please guys you all can ask me about the account. I know everything about the account. I spend so much on this account 😦
heyhasnu
heyhasnu•6mo ago
You should put fake claims as the other person has been logging in to your account and his device would have become trusted , if his claim is accepted then your account will be gone , be sure to put fake claims both ingame and outside
Cuixine
CuixineOP•6mo ago
Wdym by " fake claims " and "ingame and outside"? Also can you tell me what to do to approve my recovery ?
heyhasnu
heyhasnu•6mo ago
According to my experience claims are accepted which are made on devices that have logged in for 15 days By fake claim i mean that every user has 1 chance to claim per week so you should waste it so the scammer cannot appeal . Hope u understand By Ingame claim i mean those claims which are made from settings when you are logged into your account and outside i mean which are made on the login page
Cuixine
CuixineOP•6mo ago
Oh. So I need to wait 1 week to make another recovery so the hacker can't make one
heyhasnu
heyhasnu•6mo ago
Yes
Cuixine
CuixineOP•6mo ago
so how am I suppose to kick him out of my account?
heyhasnu
heyhasnu•6mo ago
I dont have much info about your account , like what logins are linked and which one of them is yours and which one is the scammer's Based on that i can advise something
Cuixine
CuixineOP•6mo ago
Only google play is linked and he logged in using Google play
heyhasnu
heyhasnu•6mo ago
Why dont you just secure your google account ?
Cuixine
CuixineOP•6mo ago
I did Changed password and log him out of the Google account
heyhasnu
heyhasnu•6mo ago
Are you currenty able to access your google account?
Cuixine
CuixineOP•6mo ago
Yep
heyhasnu
heyhasnu•6mo ago
He must have added his recovery number by which he is able to log in
heyhasnu
heyhasnu•6mo ago
Check this page of your google account
No description
Cuixine
CuixineOP•6mo ago
Which one?
heyhasnu
heyhasnu•6mo ago
.
Cuixine
CuixineOP•6mo ago
I know. You meant 2 step verification?
heyhasnu
heyhasnu•6mo ago
Yeah all of them including the recovery phone numbers and contact phone number
Cuixine
CuixineOP•6mo ago
I did actually xd
heyhasnu
heyhasnu•6mo ago
None of his number or recovery email is linked ?
Cuixine
CuixineOP•6mo ago
SEPTEMBER 11TH 2001?? xd I don't know @Administrator any ideas?
Solution
Piston
Piston•6mo ago
This indicates that the information you provided to the customer service is not accurate. Please make sure that the information is accurate, otherwise the customer service will not be able to verify that you are the rightful owner of the account.
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