Transferring App Over To Another User
Hey guys, i’m planning to transfer my application over to another Railway user who has the pro plan.
As of right now i have the hobby plan, how could i transfer over the full project without any downtime?
in my project i have a web app & an postgreSQL DB
I’d appreciate any help here as we’re trying to perform this ASAP,
25 Replies
Project ID:
N/A- add desired user to your project as an editor
- they accept
- transfer project to user
- they accept
- done
Awesome! may i ask where i can add the user to my project?
Also, this shouldn’t break anything correct?
from within the project settings, there will be a member tab, there would also be no downtime since behind the scenes its just update the owner of the project
after the transfer the services and volumes will still only be using the hobby plan resource limits, your transferee will need to redeploy the services and grow the volumes to update the service and storage to the Pro limits, but they can do that at their discretion
Awesome just added him to the project.
i forwarded the message to him & he asked me if it is fine we do the redeploy beginning of next week
theres no time limit, they can do the redeploy at any point, pushing code to the repo would also redeploy
ah i see, i deploy from the CLI though i dont think it’s connected to a repo
but growing the volume is a manual process from within the volumes settings (dont know if anything in the project uses a volume, im just telling you this for completeness)
but awesome thanks for the prompt response man!
same thing!
a redeploy of any kind
Okay so i just clicked transfer project & it said “we were unable to initiate your project transfer. Please contact support if this error persists”
have they accepted being added as a member?
yeah!
they’re in right now
the toast message pops up after i attempt to transfer the ownership
do they have a different email for their personal railway account as opposed to their pro workspace?
he just said nah he only used one email address
and they are definitely on pro?
Yeah for sure!
you wouldnt be able to transfer to a trial user
ahh okay let me ask him that
they can go to their account page and click on either of the profile pictures to show all their workspaces, make sure they have a pro workspace listed
He said “it seems like i’m on a trial plan with the actual user but i created a pro plan organization”
ask them to look into their account
he said he has that
his personal account is on trial & he has a workspace that is pro
is it possible you guys can check his account if i gave you his email?
i dont work for railway so i cant check anything
is their email for the trial and the email for the pro workspace the same?
Solution
looks like their personal account would need to be on a paid plan too