Help with fixing Elgato Game Capture bug

Sometimes when I bootup the 4K Capture Utility, it will output my camera at 405p59 even with the recording format set to 1080p 60
No description
9 Replies
Logan
LoganOP7mo ago
It's weird as whenever I turn off my camera it automatically switches back to 1080p
Logan
LoganOP7mo ago
wtf
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Logan
LoganOP7mo ago
wut
No description
Logan
LoganOP7mo ago
Why am I cursed with Elgato Products
Logan
LoganOP7mo ago
HunterAP
HunterAP7mo ago
What camera is this
Logan
LoganOP7mo ago
Its the Nikon Z30 got an HDMI Clean feed and this is the only capture card that has had this issue
ninbura
ninbura6mo ago
Feed is directly from the camera to the capture card? Almost seems like an EDID issue somehow. I've had issues where my 4K60 Pro just won't pickup my GH5S when connected directly. But as soon as I have it connected to a separate HDMI splitter the issue went away. I think the Elgato functions better with the splitter because it's always powered on, and or my camera better agrees with the 4K60 EDID baked into the splitter. If you happen to have a powered HDMI splitter, I'd give that a shot.
Logan
LoganOP6mo ago
Intresting! I'm gonna try that when I get home tomorrow. And yeah the feed is directly from the camera to the capture card.
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