・ Character ID: 5300892480
・ Character ID: 5300892480
・ Date and time of last play (28 / 9 / 2020)
The date and time when the account suspension was confirmed (28 / 9 / 2020)
I want to know the reason why my account was banned because I did not use any type of files and did not violate the rules of the game. Please review the reason for the ban. Thank you, PUBG.
I respect your policy very much Please re-activate my account so I can enjoy playing again Thank you.
Solution:Jump to solution
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
5 Replies
Hello, @mohamedshahin365 ! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
you may see reasons in after clicking claim file.
I did it the file claim
what does the reason say?
Solution
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
He says I broke the rules of the game and that never happened to me. You can detect the activity of the account when it was working