Is there a Turkish moderator?
English moderators do not understand what I wrote. There is a problem with the translation. Is there a Turkish moderator?
Solution:Jump to solution
This indicates that the information you provided to the customer service is not accurate.
Please make sure that the information is accurate, otherwise the customer service will not be able to verify that you are the rightful owner of the account....
11 Replies
Why is the pubg moderator team in trouble? I send a 2k invoice stating that the account belongs to me, they do not approve the account information. @Moderator
How can we help you, @✞ Rosso? Please state your issue and provide a screenshot.
Hello, I want to remove the link from my account
I sent all the necessary evidence to your team - receipts
They don't care :/
I want to remove the email I forgot
I also wrote to your reddit account, no one is looking.
Solution
This indicates that the information you provided to the customer service is not accurate.
Please make sure that the information is accurate, otherwise the customer service will not be able to verify that you are the rightful owner of the account.
customer service does not care
..
This is a disappointment my friend.
There is nothing we can do to help if you are unable to provide accurate information to the customer service.
Even though I have proven that my account, into which I deposited more than 400 euros, is mine, you do not remove it.
All the information I provided is correct. I provided 7 items + receipt.
We recommend that you check which information may be inaccurate, correct it and submit another request.
Is there any problem if I write in Turkish?
If your issue is not resolved after receiving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support.
Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Please wait patiently for a response.
okey tysm