Canβt recovery my acc
Hi!
I havenβt played for over a year. Now I lost my phone number and sold my old iPhone X. But I have linked e-mail.
So, Iβve tried to recovery my acc ( UID: 525219104 ) 3 times and 3 times support declined it. I wrote all right information, my old number, friends nicknames.
Old unused number: +7 995 *** 4821
Please, help me to recover my account. I can give any proofs that Iβm the owner π₯Ί
Solution:Jump to solution
If your issue is not resolved after receieving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
28 Replies
They won't
Last hope π
Then Hope
Funny fact. Scammers recover accs without any problems. But when u are the real owner - nope. Why so?
Today is Saturday, so Tencent is on holiday.
Solution
If your issue is not resolved after receieving a response from the customer service, please post your request here: https://www.reddit.com/r/PUBGM_Support Remember to include a description, your numeric user identification and a screenshot of the customer service conversation.
Please contact the customer service via in-game or by sending an e-mail to service@pubgmobile.com regarding hacked or compromised accounts.
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.
@πππππππ ππππ bro did contribution
That's the only thing, try to communicate with them.
π¦₯
Have you tried to contact them?
They always says
We are sorry to inform you that we cannot get in to your request
Why? Did they say you used cheats on your account?
he is not filling a recovery for banned account.
He has lost his account
and he is trying to recover it
He must fill it
Have you purchased any uc on your account and have its recipt?
In the smallest detail.
he is missing some details.
Can you help him with those?
Try to read the answer carefully, and try and then you will get the answer.
Oh got it
I wish you good luck.
Thanks
What do u saying? I filled it 3 times and everytime wrote only right things. Finally, support just says βsorry and bla-blaβ. Write me, I can answer any question and give any proofs that I am the owner. But no one care, really.
How can I give answers to question in period of last 6 months if I havenβt played for over a year?
Have you contacted the moderators to solve your problem?
I wrote a post on the Reddit. So, now Iβm waiting moderators solution
OK.
I wish you success in solving your problem.
Thanks, bro