PM
PUBG MOBILE•6mo ago
MOONCAKE

my account got hacked

How can I recover my account that got hacked
Solution:
Hello, @MOONCAKE! Please contact the in-game customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through the official support subreddit with a description of the issue and your numeric user identification....
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16 Replies
ALIs
ALIs•6mo ago
You receive new m416 🤣🤣
MOONCAKE
MOONCAKEOP•6mo ago
Funny
Solution
Quendi
Quendi•6mo ago
Hello, @MOONCAKE! Please contact the in-game customer service for further assistance with lost or stolen accounts. You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim. If your issue is not resolved after receiving a response, you may create a post through the official support subreddit with a description of the issue and your numeric user identification.
MOONCAKE
MOONCAKEOP•6mo ago
I don't have my ID and the person changed my nickname and blocked all my friends , so I really don't have a nickname or ID , but I do have a lot of screenshots since ever. Even the email that said that my account is linked to another email which is not mine
Quendi
Quendi•6mo ago
You will need the user identification of the account to be able to submit an account recovery request, @MOONCAKE. This is your own responsibility to find it out. What we can suggest is to ask your friends about your user identification, or try to look for your old screenshots. You can also try searching for your account in the recent interactions or popularity of another player.
MOONCAKE
MOONCAKEOP•6mo ago
No description
MOONCAKE
MOONCAKEOP•6mo ago
I did find it and tried. But I couldn't ? Mind explaining ?
Quendi
Quendi•6mo ago
If you submitted an account recovery request before, and it was approved, you cannot submit another account recovery request before 3 months, @MOONCAKE.
MOONCAKE
MOONCAKEOP•6mo ago
🙂 I didn't . This was my first try I can't believe U let those hackers take account without any punishment. + U can see in his friend who react to him that they re an organisation, I even have their email It's just not right. I prefer it being completely blocked than taken by someone else
MOONCAKE
MOONCAKEOP•6mo ago
So it's been used in Algeria since 2016 to 2023 . And suddenly it's Ukraine ? And it s normal for U guys ?
No description
MOONCAKE
MOONCAKEOP•6mo ago
Can I at least report him for hacking ?
Quendi
Quendi•6mo ago
Please refer to my previous response and contact the in-game customer service should you require further assistance. We unfortunately may not be able to help you any further through here.
MOONCAKE
MOONCAKEOP•6mo ago
Thank you for not even trying to help ...... Useless
Maybe
Maybe•6mo ago
Hi here you will not get any benefit
MOONCAKE
MOONCAKEOP•6mo ago
Ya I figured 🙂
Maybe
Maybe•6mo ago
See your DM
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