Constant High Ping since September 2023
Hello, I have started playing VALORANT in April 2022 and have not faced a single ping/connectivity (Ping being 10-15ms) issue until September 2023. From Sep 2023 onwards, for some reaseon, I have been constantly facing a higher than average ping ( 40-50ms) with inconsistent very high jitters ( +50to +100ms jitters). I have contacted my ISP( ACT Fibernet) , have given them my WinMTR, traceroute results and apparently they dont seem to understand the issue in the first place. I have even done fresh installing windows and have not fondled with any of router or my network settings. My every effort has gone in vain. Therefore, I request you to please investigate this issue and solve it. I am also putting up LOGS for my trace route to the Riot Servers just in case. Thank you
24 Replies
Also for the record, I play on Mumbai servers
Here are my ISP Details
ISP: ACT Fibernet ; organisation : AS55577 Atria Convergence technologies private limited
@Kenji-San @Jimz If you have an update for me in the near future kindly post it in here, thank you
@Kenji-San I apologise for the ping but would you mind giving me an ETA for when the the problem would to be solved? I would really appreciate it. Thank you
Hey Kenji! I just wanted to ask you if this current fix from your end is permanent or no , because I still cant believe I am able to play on latencies at low 20s 😭😭. I am just happy . Once again, Thank you and @Jimz for this
looking forward for what ACT replies to your solution too
ACT will stay like this, until they can come back with a better option
Hi @Jimz @Kenji-San , sorry for the uninformed ping. I see a lot of people having issues with mumbai servers from players playing from other regions. Since I play on the native region where mumbai servers are located, am I in danger of losing my general 10-20 ms latencies of ping? Sorry i'm just worried and paranoid.
Calm down Zen, you won't lose anything, we are in the process of fixing everyone's routing problems, just takes time :val_PeepoSad:
there there :peepoPats:
(It would be cool if riot noticed me for helping players ._.)
^ thanks Saucy, you know we love you over here :peepolove:
I see you everywhere, goated
W for helping people
Ah thank god
thanks for the W news Kenji ❤️
I know i'm no one to tell this to you but still, I really think @Saucywan kinda deserves a riot gun buddy to be completely honest
He really tries to resolve almost everyone's issues in the community
<3
India is been worked on, since there's been an increase in quality issues with providers. In your case, if it's not broken, it shouldn't be impacted.
💯 @Saucywan you may have something waiting for you in VAL (if not DM me)
I think I see it. Thanks <3
W Jimz
Congratulations @Saucywan
CONGRATS SAUCY 🤍@Saucywan
:Sage_Heart:
@Kenji-San @Jimz For some reason I have been getting a ridiculously high ping on mumbai servers
Update: Back to the normal 20s. Apparently a lot of people in the Indian Subcontinent had their latencies incredibly high for a couple of minutes.
Awesome man I’m happy it was fixed for you
Can you check my pm❤️
Hii, is there any progress? Like is it fixed already? My friend has the same problem, like a month ago his ping is really good we always play in Sg server, but now his ping is always high, and suddenly HongKong server has lower ping than Sg, but still not low enough
Tysm
you stay in hyderabad and play on SG servers?
The servers outside our native region are not really on Riot's hand tbh. They can only investigate and try to fix latencies if you are playing on ur native region
Also about the 240 ping on mumbai servers, it was fixed a couple of minutes right after I texted it here. It was a widespread issue and got fixed itself
Yeah, after many games we played it's just fixed by itself thank you !