Constant High Ping since September 2023
Hello, I have started playing VALORANT in April 2022 and have not faced a single ping/connectivity (Ping being 10-15ms) issue until September 2023. From Sep 2023 onwards, for some reaseon, I have been constantly facing a higher than average ping ( 40-50ms) with inconsistent very high jitters ( +50to +100ms jitters). I have contacted my ISP( ACT Fibernet) , have given them my WinMTR, traceroute results and apparently they dont seem to understand the issue in the first place. I have even done fresh installing windows and have not fondled with any of router or my network settings. My every effort has gone in vain. Therefore, I request you to please investigate this issue and solve it. I am also putting up LOGS for my trace route to the Riot Servers just in case. Thank you
![No description](https://answer-overflow-discord-attachments.s3.amazonaws.com/1239915336174932049/Tracert_151.106.248.1.png)
![No description](https://answer-overflow-discord-attachments.s3.amazonaws.com/1239915336418197514/Tracert_151.106.246.1.png)
17 Replies
Also for the record, I play on Mumbai servers
Here are my ISP Details
ISP: ACT Fibernet ; organisation : AS55577 Atria Convergence technologies private limited
@Kenji-San @Jimz If you have an update for me in the near future kindly post it in here, thank you
@Kenji-San I apologise for the ping but would you mind giving me an ETA for when the the problem would to be solved? I would really appreciate it. Thank you
Hey Kenji! I just wanted to ask you if this current fix from your end is permanent or no , because I still cant believe I am able to play on latencies at low 20s šš. I am just happy . Once again, Thank you and @Jimz for this
looking forward for what ACT replies to your solution too
ACT will stay like this, until they can come back with a better option
Hi @Jimz @Kenji-San , sorry for the uninformed ping. I see a lot of people having issues with mumbai servers from players playing from other regions. Since I play on the native region where mumbai servers are located, am I in danger of losing my general 10-20 ms latencies of ping? Sorry i'm just worried and paranoid.
Calm down Zen, you won't lose anything, we are in the process of fixing everyone's routing problems, just takes time :val_PeepoSad:
there there :peepoPats:
(It would be cool if riot noticed me for helping players ._.)
^ thanks Saucy, you know we love you over here :peepolove:
I see you everywhere, goated
W for helping people
Ah thank god
thanks for the W news Kenji ā¤ļø
I know i'm no one to tell this to you but still, I really think @Saucywan kinda deserves a riot gun buddy to be completely honest
He really tries to resolve almost everyone's issues in the community
<3
India is been worked on, since there's been an increase in quality issues with providers. In your case, if it's not broken, it shouldn't be impacted.
šÆ @Saucywan you may have something waiting for you in VAL (if not DM me)
I think I see it. Thanks <3
W Jimz
Congratulations @Saucywan
CONGRATS SAUCY š¤@Saucywan
:Sage_Heart: