V
VALORANTā€¢2mo ago
Zen._.

Constant High Ping since September 2023

Hello, I have started playing VALORANT in April 2022 and have not faced a single ping/connectivity (Ping being 10-15ms) issue until September 2023. From Sep 2023 onwards, for some reaseon, I have been constantly facing a higher than average ping ( 40-50ms) with inconsistent very high jitters ( +50to +100ms jitters). I have contacted my ISP( ACT Fibernet) , have given them my WinMTR, traceroute results and apparently they dont seem to understand the issue in the first place. I have even done fresh installing windows and have not fondled with any of router or my network settings. My every effort has gone in vain. Therefore, I request you to please investigate this issue and solve it. I am also putting up LOGS for my trace route to the Riot Servers just in case. Thank you
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17 Replies
Zen._.
Zen._.ā€¢2mo ago
Also for the record, I play on Mumbai servers Here are my ISP Details ISP: ACT Fibernet ; organisation : AS55577 Atria Convergence technologies private limited @Kenji-San @Jimz If you have an update for me in the near future kindly post it in here, thank you @Kenji-San I apologise for the ping but would you mind giving me an ETA for when the the problem would to be solved? I would really appreciate it. Thank you
Zen._.
Zen._.ā€¢2mo ago
Hey Kenji! I just wanted to ask you if this current fix from your end is permanent or no , because I still cant believe I am able to play on latencies at low 20s šŸ˜­šŸ˜­. I am just happy . Once again, Thank you and @Jimz for this looking forward for what ACT replies to your solution too
Jimz
Jimzā€¢2mo ago
ACT will stay like this, until they can come back with a better option
Zen._.
Zen._.ā€¢3w ago
Hi @Jimz @Kenji-San , sorry for the uninformed ping. I see a lot of people having issues with mumbai servers from players playing from other regions. Since I play on the native region where mumbai servers are located, am I in danger of losing my general 10-20 ms latencies of ping? Sorry i'm just worried and paranoid.
Kenji-San
Kenji-Sanā€¢3w ago
Calm down Zen, you won't lose anything, we are in the process of fixing everyone's routing problems, just takes time :val_PeepoSad:
Saucywan
Saucywanā€¢3w ago
there there :peepoPats: (It would be cool if riot noticed me for helping players ._.)
Kenji-San
Kenji-Sanā€¢3w ago
^ thanks Saucy, you know we love you over here :peepolove:
Zen._.
Zen._.ā€¢3w ago
I see you everywhere, goated W for helping people Ah thank god thanks for the W news Kenji ā¤ļø
Zen._.
Zen._.ā€¢3w ago
I know i'm no one to tell this to you but still, I really think @Saucywan kinda deserves a riot gun buddy to be completely honest He really tries to resolve almost everyone's issues in the community
Saucywan
Saucywanā€¢3w ago
<3
Jimz
Jimzā€¢3w ago
India is been worked on, since there's been an increase in quality issues with providers. In your case, if it's not broken, it shouldn't be impacted. šŸ’Æ @Saucywan you may have something waiting for you in VAL (if not DM me)
Saucywan
Saucywanā€¢3w ago
I think I see it. Thanks <3
Zen._.
Zen._.ā€¢3w ago
W Jimz Congratulations @Saucywan
Sara ā™”
Sara ā™”ā€¢3w ago
CONGRATS SAUCY šŸ¤@Saucywan
Saucywan
Saucywanā€¢3w ago
:Sage_Heart: