V
VALORANT7mo ago
Zens

getting high ping in sg server

Ive been playing in sg server these time and had no problem till yesterday,i love in Indonesia using Biznet network and i had this problem since yesterday i thought it was just my wifi being laggy but till now still the same ping on sg server, usually my ping on singapore always below 20/15 never went so high till now its 170+ms always never moved,is there any way to fix this?
No description
Solution:
back,just checked having 8 ping extremely stable thx for helping,really helps a lot tysm @Kenji-San @Jimz 🫡
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53 Replies
Fantasia
Fantasia7mo ago
Yep same issue as me, same isp, also occurred yesterday even same 170ish ping lol
Zens
ZensOP7mo ago
U also indo right? @Fantasia
Fantasia
Fantasia7mo ago
Yea
Zens
ZensOP7mo ago
Only mumbai server has good ping
Zens
ZensOP7mo ago
How to play with these ping
No description
Zens
ZensOP7mo ago
@Kenji-San
Kenji-San
Kenji-San7mo ago
We will check this out thanks for reporting it @Zens
Zens
ZensOP7mo ago
Alr
Kenji-San
Kenji-San7mo ago
@Fantasia is the ping still jumping for you ? I remember you told me its 3ms then 170 randomly
Fantasia
Fantasia7mo ago
Yea still stsying constant at 170ish ms
Kenji-San
Kenji-San7mo ago
@Zens would you mind telling me your public IP in DM please, you can use sites like https://whatismyipaddress.com/ to get this information (please make sure you DM me this information as its sensitive)
Zens
ZensOP7mo ago
Okay This is ingame
Zens
ZensOP7mo ago
No description
Kenji-San
Kenji-San7mo ago
yeah not good investigating I might have found the issue, reached out to Biznet to fix it up, keep you updated guys
Fantasia
Fantasia7mo ago
Thanks kenji
Zen._.
Zen._.7mo ago
Nope, even mumbai server has bad routing for people playing in some parts of India
Zens
ZensOP7mo ago
Thx cant wait to be able to play again 😁 I meant in here i have good ping on mumbai but bad on sg somehow
Zen._.
Zen._.7mo ago
Oh that’s messed up then, hopefully it gets fixed
Zens
ZensOP7mo ago
Yep
Zen._.
Zen._.7mo ago
I really hope even I get a better ping cause even I’m facing messed up routing
!Kentaro
!Kentaro7mo ago
@Kenji-San check dm pls sir i need help with same issue
Zens
ZensOP7mo ago
@Kenji-San is the issue being fixed?
Jimz
Jimz7mo ago
We are still working on it with your provider.
Kenji-San
Kenji-San7mo ago
Yo! @Zens Biznet made our suggested change, can you take a look if the latency improved ?
Zens
ZensOP7mo ago
Yo am currently from school going back home ill check it as soon as i went home,will keep u updated
Solution
Zens
Zens7mo ago
back,just checked having 8 ping extremely stable thx for helping,really helps a lot tysm @Kenji-San @Jimz 🫡
Kenji-San
Kenji-San7mo ago
nice one! thank you @Zens
!Kentaro
!Kentaro7mo ago
@Kenji-San pls help me I have same issue @Jimz ISP : PT Telkom Indonesia Country : Indonesia Server : SG
Kenji-San
Kenji-San7mo ago
Yo @!Kentaro you mentioned that you have problems only in lobby, is this still the case ?
!Kentaro
!Kentaro7mo ago
yes sir
Kenji-San
Kenji-San7mo ago
in game you have good ping ?
!Kentaro
!Kentaro7mo ago
yerd yes sir 27-30ms ingame only lobby have issue
Kenji-San
Kenji-San7mo ago
and did you noticed any problems in game despite the ping is on low end? also what are you getting in lobby ?
!Kentaro
!Kentaro7mo ago
No description
!Kentaro
!Kentaro7mo ago
thats the problem while my ping is stable while inmatch
Kenji-San
Kenji-San7mo ago
ill check what is going on here but at least you can play the game right ? did the ingame ping change to worse recently ? sorry for all the questions but it helps me investigate the issue
!Kentaro
!Kentaro7mo ago
yes i can play the game but high ping lobby take a long time to find a matches my ingame ping perfectly fine its stable its started like 1 month ago or 2 month ago
Kenji-San
Kenji-San7mo ago
alright ill check it out thanks @!Kentaro
!Kentaro
!Kentaro7mo ago
thankss sir new issue the ping sometime not stable in other game my ping is very stable
Lucas
Lucas7mo ago
W riot employees
Jimz
Jimz7mo ago
What does that generally occur?
!Kentaro
!Kentaro7mo ago
when i take fight
Jimz
Jimz7mo ago
I don't think that' related to the network. If there's a network congestion causing latency spikes you'd see it more consistently in a game
!Kentaro
!Kentaro7mo ago
this thing still haunting me though
Jimz
Jimz7mo ago
can you traceroute to 151.106.248.1 when you get a spike in ping?
!Kentaro
!Kentaro7mo ago
my isp wont let me change my ip i dont have this problem anymore only lobby high ping
Kenji-San
Kenji-San7mo ago
hey @!Kentaro Telin (Telekom Indonesia) made some changes recently to the way they route the traffic to our servers, are you still experiencing the same problem with lobby pings?
!Kentaro
!Kentaro7mo ago
I'll be checking later sir Not at home
!Kentaro
!Kentaro7mo ago
i still have the same problem though but it sometimes become low ping, my ip somehow keep changing everyday
Jimz
Jimz7mo ago
does your lobby ping look better now at least?
!Kentaro
!Kentaro7mo ago
yes now 300-400 yesteday 700 :val_CatBigStare:
jidat
jidat7mo ago
So many latency related posts sheesh
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