i can't log in my account
I cannot access my account for 3 days and this problem appears to me. What is the solution?
14 Replies
Can you translate it English texts ?
How about your connection and what is your UID?
Ok
I'm trying to log in using my phone number
Internet connection is very good
51907461898
??!
Ok let me check
It was opened 17 hours ago , Is this really your account or do you know who is playing there before?
Do you ever share your password to your friend ?
If you are still facing the same issue, please try to change your password one time, and then try to log in again.
I'm not open my account 😞
No
I am trying to log in, but I cannot log in. I tried to change the password, but the code does not reach my number
I don't know who opens the account. I can't log in. Please help
Yes, this is my account
Solution
I think someone hacked your account , do you know how to recovery your account?
Yes, I know. I logged in to recover the account. I received a message that I succeeded in submitting a complaint during the past 3 months
You cannot file a new complaint, but I have not filed a complaint at all. I want to recover my account, please.
Do you have anything else linked to the account?
If you have contacted customer service then you can wait , I think there's limit to submit again 1 time 1 week so make sure you prepared well , make sure to use same device , good luck