Accidental Ban

Hello respected admin/mods, the reason i'm messaging you is that my valorant account got banned accidentaly, the account was inactive for many days and i tried to contact support and raise a ticket but no response from them yet, this is the situation... i am a streamer and a youtuber and i only play with this account, i have never used any kind of software that will give me an advantage over the game, only things i used it for my pc monitoring like msi afterburner. please kindly check into this if possible. regards, neo i have attached the pictures of my always running softwares in the background pelase someone look into
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18 Replies
troya
troya7mo ago
Why so many people get banned for nothing
NeoRyZenYT
NeoRyZenYTOP7mo ago
is this only me or other people are having the same because if i was actually banned i would have gotten an hardware id ban then i could not play with my 2nd account
NovikTF
NovikTF7mo ago
The thing is that if you get banned for using 3rd party apps, the ban will be hardware id Are you able to plate on a 2nd account right now?
arda
arda7mo ago
Likewise, I was banned on May 6, and my computer was new, nothing was installed, and I did not receive a positive response.
NeoRyZenYT
NeoRyZenYTOP7mo ago
yes i can play, thats why and this is a accidantal ban i have never cheated and also i have reported other cheaters
Saucywan
Saucywan7mo ago
There has been an increase in false bans
NeoRyZenYT
NeoRyZenYTOP7mo ago
so will get my account back or not?
Saucywan
Saucywan7mo ago
So if this was one you should be unbanned quickly But I wouldn't count on that or pull your hopes up
NeoRyZenYT
NeoRyZenYTOP7mo ago
its been 2 days already 3 actually
Saucywan
Saucywan7mo ago
Unban requests normally take about a week
NeoRyZenYT
NeoRyZenYTOP7mo ago
they didn't even replied to my ticket
Saucywan
Saucywan7mo ago
You'll only receive a response of your account is found to be innocent and you'll be unbanned If not you'll get an automated response When you made your ticket you should have received one
NeoRyZenYT
NeoRyZenYTOP7mo ago
i have no idea what is going on i am a streamer and i ban other cheaters not cheat myself i even used the same account on a local tournament last month i even have a photo of the notification that i banned a cheater
Saucywan
Saucywan7mo ago
All requests are done in the back end Proof that you were not cheating is not enough So providing evidence like photos or a video of the game that you were banned in won't help at all and will most likely not even be viewed
NeoRyZenYT
NeoRyZenYTOP7mo ago
then what should i give them? i have my match history last i played was a deathmatch on lthe last day of previous act, the riot vanguard was acting up and making my whole pc slow i was testing the game that match i even raised a ticket at the same time regarding that
Saucywan
Saucywan7mo ago
Again pretty much all of the information you can give are available from their side All you can really tell them is what the experience for you was like. Like in situations where your account was hacked you should specify that your account was hacked
sinbad
sinbad7mo ago
this just happended to me, i fresh installed windows cos val wasn't working and into my second game I was banned for 6 months!
arda
arda7mo ago
I can't play at all because I got a hardware ban.
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