4 Replies
Hi @Wilson, I'm an AI assistant for Novu. While a team member reviews this question, I'll see if I can find relevant sources for your question.
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While I generate an answer, here are some sources that might be helpful:
* Observability
* Activity Feed
* Concepts
* Trigger Event Lifecycle
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Answer
If your Activity Feed in Novu is not showing any data or graphs despite performing activities, it may be due to several reasons, including configuration issues or the way activities are being triggered. Given the information available, it's challenging to pinpoint the exact cause without further details about your setup or the steps you've taken.
One common issue could relate to how events are triggered or the way the Activity Feed interprets these events. For example, it's essential to ensure that your trigger events are correctly set up and that the Novu system is configured to capture and display these activities in the feed. Additionally, preferences set by subscribers can influence what is shown in the Activity Feed, as preferences are considered before funneling notifications to the subscribers, which might make it seem like activities are not being registered properly (1) (2) .
If you're attempting to troubleshoot specific issues with the Activity Feed or seeking more clarity on how it operates, reviewing the official Novu documentation could provide valuable insights. Documentation sections like "Activity Feed" and "Troubleshooting with the Activity Feed" might offer relevant information or steps to diagnose and resolve issues you're encountering (2) .
For issues not covered directly in the documentation or if the problem persists despite following recommended troubleshooting steps, engaging with the Novu community through forums or channels where developers and users of Novu gather could be beneficial. Peers in such communities often share their experiences and solutions that might address your specific situation.
Got it. Tagging @Support for additional help.
@Wilson
I see you are self hosting Novu
if activity feed is showing no data, that means any workflow trigger was not successful.
Possible reasons:-
1. worker service is not running correctly or accepting connection on appropriate port
2. workflow is not triggered correctly.