The problem that no one can solve
First of all, greetings to everyone who opened this form and looked for help or came here to help. On April 18, 2024, I was suspended from the game due to an incident that I could not understand. The reason for my suspension from the game was "Your account will be blocked because you did not comply with the rules". There was only this reason. I checked my device, thinking that it might have detected the device's additional add-on (the game mode on its device) as 3rd party software, and the day my ban was lifted, I entered the game again and started the match. There was no problem in the first match I played [there was no problem until I reached the Ace level], then when I knocked down the man in the next match I played, I was removed from the game again in real time and I am looking for a solution to prevent this problem from continuing. Thank you for reading and paying attention this far.
Solution:Jump to solution
Hello, @! İbrahim! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit....
2 Replies
:pubgm_pout:
:AceMaster:
Oh no help me
Solution
Hello, @! İbrahim! Accounts are suspended for violating PUBG MOBILE's terms of service. You can use the File Claim option if you wish to appeal for your account suspension.
If you have any objections to claim results, please contact the customer service through in-game or by sending an e-mail to [email protected].
If your issue is not resolved after receiving a response, you may create a post with a description, your numeric user identification and a screenshot of the customer service conversation on the official support subreddit.