Hacked account
My account is stolen. What can i do?
Solution:Jump to solution
Hello, @nikyz! Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
46 Replies
had other links?
I have no idea how that guy could unlink my account just like that
he even changed my name and the name of the clan
he didn't change my date of birth though
any links left?
what for
cause he can't
oh right
💀
login?
but how did he even manage to get into my account
unfortunately no
clicked links?
i tried everything
or free uc scam?
nope
gave it to a friend?
of course not lol
which Links you had?
i didn't enter any scam sites
i mean how did you login
before i used facebook to login
it is the worst way to login
i took a screenshot of this from my cousin's account
these are the most likely to get scammed
i guess so
can support do anything about it though?
you had only Facebook?
and email
email got smoked as well?
was id pass of Facebook and email same?
no
......
my mind is malfunctioning 💀
i think i linked the number, but you can't log in via pubg if you're from Croatia with the number
same
have you sent a claim?
yeah i did
they refused it
💀💀
as expected
lol
they are essentially useless
there is no Croatia as you can see
is that a country?
i will try to contact support again
yeah
I'll check wait
alr
if you where able to link it there must be this country
in login as well
idk
i will try to contact support again, thanks for the help by the way
no prob
sorry wasn't able to help
Solution
Hello, @nikyz! Please contact the in-game customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.