Stolen account
Someone unlinked my account a few days ago. Can support help me in any way to recover the account that is linked to the hacker's email?
Solution:Jump to solution
We have answered you in your other post, @nikyz: https://ptb.discord.com/channels/393088095840370689/1236985714571350057/1237015128856330282. Please avoid creating different posts with the same topic.
3 Replies
maybe but 70% sure they can't
Solution
We have answered you in your other post, @nikyz: https://ptb.discord.com/channels/393088095840370689/1236985714571350057/1237015128856330282. Please avoid creating different posts with the same topic.
Ok
Sorry to hear that your account was unlinked and potentially compromised!
Yes, support can definitely help you recover your account. Here are the steps to take:
1. Contact the platform's support team: Reach out to the support team of the platform where your account was unlinked (e.g., gaming platform, social media, etc.). Explain the situation and provide details about the unauthorized unlinking and the hacker's email address.
2. Provide proof of ownership: Be prepared to verify your identity and provide evidence that you're the original account owner. This might include:
- Email address associated with the account
- Username or account ID
- Creation date or approximate timeframe
- Any other relevant account information
3. Request account recovery: Ask the support team to help you recover your account and re-link it to your original email address or a new, secure email address.
4. Change your passwords: Once your account is recovered, immediately change your password and enable two-factor authentication (2FA) if available.
5. Monitor your account: Keep a close eye on your account activity to ensure no further unauthorized access.
Remember to stay calm and patient during the recovery process. Support teams are there to help you, and with the right information, they can assist you in regaining control of your account. Good luck!