Avatar not showing in-app(iFrame)
No matter what i do, i can't get the avatar to show up. I've tried setting the workflow to use the users avatar. I've also tried using a variable but no matter what i do, it just shows the default avatar.
Am i doing something wrong or is this a bug? I'm using 0.24
8 Replies
Hi @Daniel, I'm an AI assistant for Novu. While a team member reviews this question, I'll see if I can find relevant sources for your question.
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While I generate an answer, here are some sources that might be helpful:
* iFrame
* Angular
* React
* Vue
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Answer
It seems like you're encountering an issue that could be related to a known problem with avatars not displaying correctly in notifications. There was a documented incident where avatars were not showing up in in-app notifications, which was recognized and addressed in an update (1) . Additionally, there has been a specific mention of a bug related to variable usage in the avatar URL field which was open as of September 01, 2023, suggesting that using variables in the avatar URL might not work as expected (2) .
Given the timing and nature of your issue, it's possible that this is related to the aforementioned problems or something new introduced in version 0.24, which I don't have specific insights into due to the limitations of my current information sources. Since this seems like a technical issue that might require a more detailed investigation or might have been resolved in a newer version, considering checking the Novu GitHub issues for any updates or fixes related to your problem.
If the problem persists and you cannot find a solution in the GitHub issues or recent updates, it might be beneficial to raise a new issue on the Novu GitHub page detailing your specific problem, the version you're using, and any steps you've tried. This could help in identifying if it's a bug or a configuration issue.
Got it. Tagging @Support for additional help.
@Daniel taking a look 👀
Any news on this @Pawan Jain
@Daniel
I just tested,
hardcoded URL and user avatar are working both in
0.24.0 version and our cloud version
variable like {{avatarUrl}} is not working both in 0.24.0 and cloud version
We have an open issue for this
https://github.com/novuhq/novu/issues/4081Hmm ok, weird, i can't get the user avatar to work(haven't tried hardcoded
in user avatar case, avatar of actor is placed by Novu
did you sent
actor: "actor-subscriberId" while triggering the workflow?
make sure subscriber with actor-subscriber have valid publicly accessible image URL set for avatar field