rank reset: my rank resetting to silver every time am at Gold I despite the progress

I've been playing PUBG and was almost at Platinum rank, but now every time I play a match, my rank drops back to Silver, even though I've already completed that rank. It's really frustrating. Can someone help me fix this? And yes I am playing squad which my rank is originally supposed to be at gold I but got dropped back to silver twice. I have screenshot of my points going towards silver while my rank says it’s at gold I.
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Solution:
It is fine, @azura. If you have recently switched your server, your rank will be updated according to your current rank in your new server.
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7 Replies
azura
azura3mo ago
On the video it shows my recent results that I am on silver even tho I am actually on gold I Happened this week before but I thought it was just bug I redo all the progress once more just to get reset back, while the season page tells me am on gold I Now my brother is less than 100 points away from diamond while we started together
Quendi
Quendi3mo ago
Hello, @azura! Could you please share a screenshot of your Account settings of the game?
End
End3mo ago
@azura did you change your in-game server to north America? If you did then that's why, your rank doesn't carry over servers, each server has it's own rank
azura
azura3mo ago
Yes I did My region it originally North America, I have been using emulator lately so I changed it to Middle East for faster matchmaking as a lot of people suggested and changed it back to NA when I had my phone fixed Like back in 2021 It stayed the same rank if you change region @IQeada
azura
azura3mo ago
I have an idea of the cause now, sorry for the trouble
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Solution
Quendi
Quendi3mo ago
It is fine, @azura. If you have recently switched your server, your rank will be updated according to your current rank in your new server.
azura
azura3mo ago
I was expecting that But nope I just restarted the process Have a good day