Riot clearly doesnt want to help since ive submited 2 tickets and the responses were of no use. Is there anybody in this server who can actually provide support?
Unfortunately, since those tickets go directly to Riot, and since whomever reviewed them can see why you were banned, you're pretty much out of luck. No one on this server can help you .
The TOS covers anything you have installed. Also, conveniently sometimes the game stays running after you quit it. So they could claim you were running something while the game is running and they'd be right.
Riot does not offer an official list of which software, hardware, or other modifications may lead to ban. Riot is constantly working on trying to keep the game fair for all players. They stress that any modification that causes an unfair advantage for players, will lead to a restriction.