Pubg mobile account was hacked
Hello pubg mobile suport, I’m writing there about my account that was #hacked before a long of time. I didn’t know how to contact support exactly and i see that we can ask help in discord server. As you can see there in photos this account was mine and was hacked from every connection apps, Facebook, Twitter, and iCloud but only my number phone that i lost because i changed it but i can’t connect anymore in.
If u can check this ID (5323183728). I started playing in this account and i do a lot of investment in with UC and all skins that i getted. And another one hacker hacked my account from another country or region because i meet this guy in lobby with my friends and he laugh with us because he is happy to hack account of other like this so please contact me for other information or questions that u need to answer to u. I have all payments in my icloud that i buyed all UC and i played a long of time and i want to get it back.
Thanks for understanding, waiting for your answer.
Eli Luka from France.
Solution:Jump to solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now....
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!
2 Replies
since i can't send links
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
Reddit
r/PUBGM_Support
PUBG MOBILE's official subreddit to help the community maintain a better account environment, fully supported by the Tencent operations team!