T
Twenty7mo ago
paulyili

Only sync emails without onboarding contacts.

I was thinking about this... I have a lot of junk emails (not actual junk) but a lot of emails that don't really need to be in a CRM. Should we have an option to not sync contacts, but if we onboard the contact, their emails will sync ? and possibly a way to onboard a contact by using a URL in the BCC area (which is what hubspot does) so if i send an email to a new contact, i can BCC a url and the CRM will pick it up and add it to the database. twenty would generate a url that you could add to the BCC. For Gmail users, as we can use tags to sort out emails.. Maybe we could have the option to sync for specific tags only. so if you have a contact in a tag called "important contacts" that contact will get onboarded + all their emails.
4 Replies
charles
charles7mo ago
@paulyili, if you disable contact creation it should do what you describe: - do not create a contact but assign incoming emails to existing contacts Regarding the other point, maybe @Félix could give some product inputs 🙂
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Unknown User7mo ago
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paulyili
paulyiliOP7mo ago
What about not creating emails from past contact, but syncing emails from contacts listed in CRM ? (new and old emails)
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Unknown User7mo ago
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