Railway•7mo ago

Operation `model.find()` buffering timed out after 10000ms

Hello all. I tried posting about this in a group for nodejs but as they could not find any issue with my js code. That in combination with the error messages I am getting lead me to believe that my issue has something to do with my MongoDB database provided via Railway. The issue is this. Whenever I load a page in my railway site that requires a mongoose/MongoDB model, the page fails to load, instead leaving me with this error message:

Operation model.find() buffering timed out after 10000ms

Pages that do not call mongoose models load fine, so this seems to be a database access issue. The MongoDB database also keeps on crashing. (though the error is there even before the database crashes). When I look at the database logs it contains roughly 100 lines of this error message:

/bin/bash: line 1: docker-entrypoint.sh: command not found

I'm not sure what the docker-entrypoint is so I'm not sure how I should address this. I've double checked and the variable for my MongoDB connection string is correct. Does anyone know what the issue is, and/or how to address the error message that the database is logging?

Solution:

go into the mongo service and find the latest deployment that says mongo on it and use that deployment's 3-dot menu to redeploy

Jump to solution

36 Replies

Percy•7mo ago

Project ID: abeecb1e-76d2-4680-a353-53c6614e1ff9

adrianOP•7mo ago

abeecb1e-76d2-4680-a353-53c6614e1ff9

Brody•7mo ago

what is the current deployment status of mongo?

adrianOP•7mo ago

Its currently crashed

Brody•7mo ago

can you send the build logs of the mongo service please - https://bookmarklets.up.railway.app/log-downloader/

adrianOP•7mo ago

sure. here you go. thanks for your help

build_logs_mongodb_1...

Brody•7mo ago

whats the source of the mongo service? (check its settings)

adrianOP•7mo ago

Im not sure if I understand the question. Do you need the connection string?

Brody•7mo ago

check its settings then you will be able to answer the question 🙂

adrianOP•7mo ago

ah i see, my bad. the source is mongo

Brody•7mo ago

can you send a full screenshot of your project canvas

adrianOP•7mo ago

is this what you are looking for?

Brody•7mo ago

looks like you may have ran railway up while linked to the mongo service instead of the toothpaste service

Solution

Brody•7mo ago

go into the mongo service and find the latest deployment that says mongo on it and use that deployment's 3-dot menu to redeploy

adrianOP•7mo ago

Okay that seems to have fixed part of the issue, thank you. MongoDB does not seem to be crashing and the build logs are no longer producing any error messages. I am still getting the buffering timed out message. I will try to run my site locally with a separate mongo database to see if the issue is with the database or with my code

Brody•7mo ago

okay let me know how that goes and then we will go from there

adrianOP•7mo ago

huh, so i am getting this when i try to login. when i switch browsers both are unable to load past the login page. it looks like the website is currently up though. and i think it would be bigger news if mongodb servers were actually down. so im not sure

Brody•7mo ago

so you are using atlas when developing locally?

adrianOP•7mo ago

looks like they are actually having issues https://status.mongodb.com/

MongoDB Cloud Status

Welcome to MongoDB Cloud's home for real-time and historical data on system performance.

Brody•7mo ago

just trying to understand why you have mongo deployed on railway, yet are still using atlas?

adrianOP•7mo ago

im trying to figure out if the problem is with railway or with mongodb. i was having issues with railway, so im switching to atlas, to see if that improves things

Brody•7mo ago

well atlas is not happy right now, try using mongo on railway now that is not crashed

adrianOP•7mo ago

okay, that is why i came here initially

Brody•7mo ago

so let me know how connecting to railway hosted mongo goes

adrianOP•7mo ago

its not going well. im getting an error saying

Operation toothpastes.findOne() buffering timed out after 10000ms

Brody•7mo ago

can you show me your code that starts the mongo client?

adrianOP•7mo ago

sure, here you go

const dotenv = require('dotenv');

var app = express();
dotenv.config();

const mongoose = require('mongoose');
mongoose.set("strictQuery", false);
const mongoDB = process.env.MONGO_URL;

main().catch((err) => console.log(err));
async function main() {
  await mongoose.connect(mongoDB);
};

const dotenv = require('dotenv');

var app = express();
dotenv.config();

const mongoose = require('mongoose');
mongoose.set("strictQuery", false);
const mongoDB = process.env.MONGO_URL;

main().catch((err) => console.log(err));
async function main() {
  await mongoose.connect(mongoDB);
};

Brody•7mo ago

your toothpaste service, does it have a MONGO_URL service variable?

adrianOP•7mo ago

it does I just checked, and it points to the railway database, so i dont think that is the issue

Brody•7mo ago

is that buffering error the only error you get?

adrianOP•7mo ago

ive managed to get it to work. thank you for your help

Brody•7mo ago

oh that's great, what was the issue?

adrianOP•7mo ago

im honestly not entirely sure it just started working again

Brody•7mo ago

that's the worst kind of fixed

adrianOP•7mo ago

hahaha yeah anyway thanks again for the help. a job like yours would require an extremely patient personality so kudos to you

Brody•7mo ago

happy to help!

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Operation `model.find()` buffering timed out after 10000ms