Fail to promote a change
I'm attempting to push some changes to production but am encountering an issue: "Notification Group Id 650c216973891288fcf4e450 not found, Notification Template: Challenge Donation."
I'm unsure where to modify this group or how to resolve this error.
8 Replies
Hi @Jean Silva, I'm an AI assistant for Novu. While a team member reviews this question, I'll see if I can find relevant sources for your question.
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While I generate an answer, here are some sources that might be helpful:
* Workflows
* Get workflows
* Firebase Cloud Messaging (FCM)
* Vue
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Answer
To address the error related to the "Notification Group Id not found" when promoting changes, it's crucial to ensure that the notification group is properly allocated to the workflow. Following a specific process is essential to validate and correct this issue:
1. Navigate to the workflow settings in Novu's interface.
2. Stay within the general settings tab.
3. On the right-hand side, look for the notification group dropdown.
4. Verify if any group is selected, as the group's association will be indicated there.
5. If a notification group is not associated, this absence is likely the cause of your issue. You should select a relevant Notification Group from the dropdown list in the workflow settings to resolve this problem (1) .
It is also recommended to avoid deleting the workflow group if at least one workflow is attached to it or if there's a change promotion item on the changes page, as this can lead to unexpected behavior. Instead, updating the workflow group associated with the particular workflow is the right approach to address the issue.
Got it. Tagging @Support for additional help.
@Jean Silva
Checkout this FAQ item on workflows page
https://docs.novu.co/workflows/notification-workflows#workflow-promotion-error-notification-group-id-not-found
@Jean Silva
Did you get chance to add workflow group in workflow settings?
I've added a new one and works now, thanks
@Pawan Jain now I'm getting "Internal Server Error" trying to promote a workflow
@Jean Silva could you please share your environment Id?
Of course
650b644a42707458fe431768
@Pawan Jain did you find the problem?