VGK.SYS BSOD FOR 13900K-14900K PROCESSORS SOLUTION ✅
I have been having this issue for so long
431 Replies
Hmm
Vanguard is crashing
So is the whole os with it
Download revo uninstaller
downlaoding now
i uninstalled vanguard prior to this so i only have 3 things installed (riot client, riot repair tool and valorant)
Install vanguard back
ok
Also how long is "so long"?
few months i have been having issues, this bsod issue started last wk
ok vanguard reinstalled
Is revo uninstaller downloaded?
Open it
Show a photo
Riot vanguard
Continue
okay
if this works btw i will love you forever
should i select these files
https://discord.com/channels/679875946597056683/1233429056138248243/1233445562779697282
U selected scan on moderate right?
ye
Select all
select all then delete?
Yep
alr
but it selected reg files
should i only select the bold ones?
such as htes
or just select all
alr restartingh pc now
installing vanguard now
installed, restarting again
Goodluck 👍
i need it bruh
cuz ihave tried literally everything
updated bios, reinstalled w10, cleaned and went back to w11
i keep ogetting fucked
as soon as pc started i got bluescreened but restarting now
Welp
Thats not good
got here
havent blue screened yet while riot client is open so improvement
So restart now
didnt req restart
game opened
Uh huh
im in?
wtf
ah no
Hmk
thsi is the furthest ive got though, w/o vanguard being fully on
Alot of improvement i would say : D
MANN
I JUST WANNA QUEUE SOME COMP
Meh
Are u dual booting by any chance?
Or have anything related to linux installed
no
Open cmd as admin
im on clean windows 10 rn
11
*
Type these commands
sc delete vgk
sc delete vgc
Show result for both
huh when i did these in ticket it didnt work
Close cmd
Open riot client
Click update for valorant
it says play not update
i click anyway
kekw
Restart ur pc
okay it is installed
Try to open it now
Goodluck again 👍
bro pc bluescreened after i clicked restart
WTF man
pc bluescreened as soon as i opened riot
i think back to square one now
Download autoruns from the Microsoft website
alr
which one do i open
The 2nd one
"Autoruns"
Click on file at the top left
Then click run as administrator
okay
Uncheck everything thats in red and yellow color
Also make sure riot vanguard and anything related to vgc is checked
Skip those ones
alr
There are a few that u cannot uncheck
so red and yellow uncheck got it
okay did it
Restart ur pc
do i jneed to save anything?
or can i just close out of it
Just restart without doing anything
Or save
It saves automatically tho
ok restsarting nwo
alright
try to open val ?
Try to open through the valorant shortcut on the desktop
:val_HeyApple:
should i run it as admin
or just
double click it
Double click it
U paranoid af
U didn't uncheck anything related to vanguard, did u?
im a fiend for valorant bruh i need it
no dont think i did
i check now
Restart ur pc
Idk what a fiend means tbh
nvm guess im not checking shit bluescreened
is bluescreen as soon as i open client at all or val
Meh
What antivirus are u usingm
?
literally none
i have like 4 things installed on pc
discord val chrome rlly
and then the other stuff like autrouns and revo
Hmmmmmmmm
i have geforce experience and asus armory crate
Open cmd as admin
Type these commands
sc query vgk
sc query vgc
Show result for both
Yeah the vanguard kernel is crashing
yea but probably anything can cause that
is there a fix
There prob is
Use revo uninstaller once again
same thing?
thats what i like to hear
Yep
iuninstalling vanguard rn
alr
just try to reinstall now via client?
If this doesn't work i will call a higher up : D
Yep
so when i click it btw
it just says update
but
i check if vanguard installed by just checking
program files
is this fine?
cuz i already clicked this and i have vanguard
alr
restarting pc rn
U need to spam click it for a good minute..
pc bluescreened when i loaded
i need to spam click till it says anything?
like downloading?
Till it asks u to restart
:val_HeyApple:
Do it for like 2 minutes
mf wtf
should i uninstall again then
and try it
lemme try it rn and then ill do that
pc bluescreened before i got chance to even open riot client
kekw
Meh fuck this
@Saucywan PULL UP
KEKW
@ saucywan when u are here reply to me so i can respond ill respond asap
@jidat shuld i try anything else or nah
Wait for saucy
alr
i had the same probel m but when closing valorant
mine is when trying to open
id rather have it be when im closing it wtf
breadabalism
is that young cook from bts
Have you done a memory test?
yes
i did memtest86
i think issue is software
What were the results?
or something with asus
both sticks passed
How long did it take?
i have seen a lot of ppl getting this bsod have asus or rog related things
40min for each
What do you mean for each?
i tested each stick of ram individually
Did you not do a test on both of them at the same time?
no i thought it would be better to do it individually
i followed a video and it told me to do that anyway but
i tried starting val w one stick in anyway still i remember blue screening
should i do one w both?
Yes
okay ill start one rn and keep u updated
is there a chance it could be an ssd issue?
is there anyway i could test that?
gonna go into bios and start a memtest86 so ill msg off phone
brb
Are you crashing outside of Valorant?
na
well
sometimes it bluescreens
like booting
Also, please download who crashed
ok i will do this first
Press analyze
lmk when u want me to run memtest
We’re going to run a clean boot
Do you know how to do that?
Run me thru it rq
How to perform a clean boot in Windows - Microsoft Support
Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.
When you press disable all make sure you recheck Vanguard
Vgc
And in task manager, make sure you don’t disable Vanguard
okay
i didnt have vanguard installed 1 sec reinstalling
lol wait wtf
vanguards running too???
very weird
i dont trust this i feel like itll go back to being weird if i close out or sum
It worked
?
Sorry I wasn’t available
No, i didnt even do a clean boot
all i did was just reinstall valorant
not valorant but
i reinstalled vanguard
then restarted pc
clicked play and it worked
I feel like its a one time thing though
ah nope
spoke too soon
i played a game and got out the game opened shop and bluescreened
Oh lol
Ok
Please do the clean boot
alr lemme try it
also i got this
look good?
restarting now
I should just try and start val now?
bluescreened while opening riot even after the clean boot
Hm
You also disabled services, right?
Not just task manager
yes
thru system config
win+r, msinfo32, send a photo
You don't need to unsend it; just to ping me
my bad i took a sec to respond
win+r, tpm.msc, send a photo
Did you update your bios?
Recently
yes
yesterday i did
i thought it would help w this
i did it to whatever this one is
Have you downloaded anything suspicious lately
like maybe a cracked game pirated movie etc
na
i did multiple fact resets and even went down to w10 back to w11
issue stil persists
Was that a wipe of windows?
i installed it off a usb
so im unsure
So you had to reinstall Windows and all your applications?
reinstalled windows with boost usb
then
yes
i had like 4 things installed
Please run the memory diagnostic on both sticks
chrome, valorant, riot client, riot repair tool and geforce experience
ye i will do that now
Also Please send me the logs
riot logs?
From the riot repair tool
will they fit here?
i have nitro
Yes
i can run another one if u want
Nah
that wa sfrom yesterday
I doubt if they would be different
idk if itll ahve info
ill do 1 more anyway cuz the ticket probably wil lask for them
For your safety you can now unsend the files
ty
alr ima go bios now
ill msg u off my phone
Ok
starting now
Ok
did the logs reveal anything funky
Most of the logs just cut off
yea cuz thats when it bluescreened i think
do u want the other logs i got
Yes please
ill send them after the memtest tho
Ok
Also did you undo the clean boot?
Or were these logs before doing that
These logs were before the clean boot
Ok
The new logs i got are after clean boot and i did undo it yea
Ok
this is taking a lot longer then before
Send a photo
You're running four passes
So it is going to take a bit
You can probably cancel it at the second pass
But if you want to be safe please wait until it fully completes
Just to give you some insight it will most likely be completed at the three to four hour mark
So if you have some stuff to do you should go do it
yea i probably will
ill ping u w a response once its done
pass 2 just finished pass 3 starting now
pass 3 finished pass 4 in prog
Almost done
:D
almost
80% on p4
Ok
That's good
Almost five hours oh my god
ikr
Have you made a ticket with riot?
yeah
no response yet for my most recent replies to them
I believe at this point it may be hardware related
Because I've exhausted pretty much all of the reasons why this could be failing
It could just be an error with a new driver
anyway i could check my ssd
i feel like the last thing could be that
but i know people who are having this issue and all have rog mobo
or asus mobo
@Saucywan u want those update logs still or na
nah it's fine
idk why it was working for a bit earlier
is there any program i can do to check
uhh
ssd health
Crystal disk info
Then crystal diskmark
For a benchmark
what do i do from here
Press all
In Crystal diskmark
it just gave me a bunch of green numbers
Send me a photo
still currnetly reading but this is what it showed me so far irestarted it
finished
According to what I’ve seen, it looks fine
^ and your SSD health is 98%
i was assuming that
since vanguard has the most amount of perms it prob wants to read the whole drive
and if ssd is faulty it just bsod
And you’re using the official version of Windows, correct
i used a w10 boot usb then i updated to w11 using their update thing so yes
Ok
It is about the time that I get off
alright
i really dont know what to do anymore personally as well
I’ll try to see if I can escalate your issue.
🙏 thank you man for all the help so far
Please provide me with your ticket number
[Riot Games Player Support] #100598929
Ok 👍
Have a good day and sorry for not being able to help more
thank u u too and if theres any more fixes u come up w lmk ill try them all
if u dont mind me asking, how :o?
Just got some connections
Think about it like that
🙏
Try this please. @queueing imo
1. To enable DEP, follow these steps:
• Open a Command Prompt using Run as Administrator and Execute the following command: bcdedit.exe /set nx AlwaysOn
• Enable DEP for Windows programs and services only (search for "advanced system settings" in the Windows search and go to the Performance tab)
• In that same tab, switching to the option "Turn on DEP for all programs and services except those I select:", and then selecting nothing.
2. Let's ensure that your system is in a trusted & secure state. To do this, run the following commands in the Command Prompt:
• Enter Start menu
• Type cmd and select Command Prompt
• Right click on it and select "Run as administrator"
• While in Command Prompts, type the following commands and press Enter after each one:
bcdedit.exe /set {current} nx OptIn
bcdedit.exe /set testsigning off
bcdedit.exe /set nointegritychecks off
After you finish with everything, you need to restart your PC (keep in mind that restarting and shutting down the PC is different - for this case, you'll have to specifically restart it).
3. I'd also recommend temporarily uninstalling Norton so we can make sure the problem isn't stemming from here.
i am dualbooting, is that what's causing the vgk.sys crash?
In some cases yes
💀 so i gotta choose between my beloved arch and valo?:Heartache:
As i said
Its not always caused by that
:ergs_doggoheartblush: ty
I will try this and let u know hat happens
I have this issues and fixed it
Reinstall windows (recommended)
Or full uninstall valorant and riot Vanguard with Revo uninstaller and install it again
The person already said they reinstalled windows
Please don’t give recommendations if you haven’t read the entirety of the chat
How can I make sure im not double booting btw
Im not home ill be home to test all this in 3h ish
How many drives do you have
And when you get home send me a photo of disk management
Only 1 one tb ssd
C drive
But i had an 8tb external plugged in which I unplugged a while ago
Driving home now
10 min out
I do not have norton. I am getting errors when performing bcdedit.exe /set testsigning off
bcdedit.exe /set nointegritychecks off
Hm
The last ones are normal
If i do the uninstall with revo, and go back and reinstall vanguard, and then restart, usually my pc just bluescreens right after i enter pin to open to windows
Eventually when I do load into windows, it still says a restart is required for vanguard to be installed or whatever
And this is what they told me in the ticket, but I have already done this, and manually went through and uninstalled avolutess3
when u respond ping me im not getting notis for some reason
@Saucywan should i do a fact reset?
sry for ping
Factory reset windows?
I mean you said before that didn’t work
So if you’re comfortable with it, of course you can try
cuz im gonan log into a diff one drive acc
i wanna see if that does anything
okay just started the reset ill keep u updated
currently installing val + vanguard i have 3 things installed on pc
chrome, riot client + valorant + riot vanguard is installing rn
prefiring the download for revo uninstaller if this shit nukes me
my old friend
rip
idk what do anymore
You said you had a ticket right?
yea
lol i cant even download geforce experience
or discord normally
idk waht is going on
Just wait for the devs update
To be honest I think this is just an issue with Vanguard
lol
i was also getting an error while installing discord
liek some setup failure
i just had to keep trying and it worked
ok well i managed t o get geforce and discord installed
im gonna try something
i doubt this will work
i changed my temp directories
now what the fuck is this
okay my friend sent me a video
i hate when this happens
the ekittens wnat me back on the game bruh
okay
I GIVE UP genuinely atp
it should be fine though that i moved my temp folders right
and im getting those
like
general bot responses in tickets
I too am going with all this shit. I've also tried a lot of things, but not like OP, and same I too can't play even a single match. He has been definitely doing alot already. I personally believe, it is all issues with Vangaurd itself.
I too get blue screened but my stop code says UNEXPECTED KERNEL MODE TRAP.
This never happened to me. Everything was always fine for me.
I tried this too, no change for me.
I've not even got a single response from a human. Just one response from a bot thats it.
yea its rough, currently waiting for my ticket to just get answered by an actual human atp since i guess saucy said he would try and get it escalated so all i can really do is wait it out
Hmm
The fuck do u mean by that...
i am sleep soon so if u got any fixes bless me up
I pinged u somewhere
kekw
#Vanguard Problem
okay ill do it tmrw and ping u with results cuz 2 am
is that fine
Sure
Go sleep with ur kittens
fax
Also that pfp looks like a 9 y/o
No offense
SHE 22 bro
she told me her friend was having same issue and she fixed it
someone dm me saying they fixed it by manually starting vgc, but as soon as i start vgc i bluescreen
It just looks like a driver issue
Some driver messing with vgc or vgc messing with the driver
Idk if driver is messing with it or not, but in my case I too feel that way. The issues I'm going with, mainly indicates I've some issue with drivers (I don't know what drivers) and that is not letting Vangaurd to start when opening game.
In my case when I do few things I watched on YT (mainly automatically starting Vangaurd everytime) then it does let me in the game (logging in) but after loading screen a message pops up with Error Code 57 (Vangaurd is not initialised) and that is not letting Vangaurd to give signal for the game to open, which is creating issue.
Ur case is pretty different
The other guys's whole pc is crashing cuz of vanguard
Its not about vanguard is unable to start
But when it starts, it crashes the entire pc
Hmm I get that.
Btw, I'm thinking of trying to do what Aryan's support told him to do. My issue is very similar to him (if I'm not wrong). That's the only thing left to do for me. I've tried everything. On top of that I'm not even getting a single reply for my ticket raised there. Been waiting from about 27 hours.
I didn't see ur post here sry
Also yeah do what his support told him
It's alright!
oh right
oops
:weep:
when i get home tmrw ill do steps in that one ticket u pinged me in and ill lyk
just tried all steps, msot of which i have done before but did again, still i amc ooked
me and my ticket for 30 hrs
Have they asked you to upload your logs from the Riot Repair Tool yet?
they haven't responded to the intial ones but I sent everything that I have, including updated logs
Oh, hopefully they can find something in your logs. They didn’t find anything out of the ordinary with my logs, so they said they’d investigate it. 🤔
i doubt my logs were any good
cuz as saucy said the first time, the logs just cut off
but once i got the game working for 1 swiftplay my game crashed when i was checking the shop
update: i found the weirdest fix which has worked consistently 2x on different days
if i leave my pc on without vanguard enabled for a long ass time, tehn i reinstall, it has an odd chance of working
Is it a permanent fix though?
no clue
Oh, I didn’t notice that I had the compatibility option for Windows 8 selected. 😳
I think this has fixed the issues regarding the BSOD for me. I’ll have to see if this is the case by testing if my game still works tomorrow.
game seems to be working fine but
i dont trust it
:Susge:
I believe It has fixed my BSOD issues finally, but I still have the same critical error crashes. 🙃
Critical error crashes usually mean 3 things
Reinstall vanguard
Flush dns (there are like 5 command u need to do)
Reinstall graphics drivers
I’ve already done all of those things. I tried flushing the DNS again yesterday. I guess I could reinstall Vanguard again even though I’ve already reinstalled it several times.
Riot Support didn’t give me any other solutions except for an OS reinstall, but I’ve already done an OS reinstall and reset my computer.
okay
my issue has stopped
the final thing i did to fix it was i factory reset, swithced to a new microsoft acc (fresh nothing from one drive)
THEN
i plugged in an 8tb external and i changed my temp directories both of them to files on the exteranl
now i am terrorizing the ranked queue
same problem
pls i need fix too
that my error
What have you tried?
all yt methods
reset os and reinstall valorant and vengard
unfortunately my issue has come back
not in the sam way though
now, i am unable to start the game even
and i am getting random bsods just when using pc
(these bsods have been happening for a few wks now)
used revouninstaller to unisntall vanguard, just reinstalled still no work after restating
time to wait for papi saucy to reply
@Saucywan sorry for pinging, just wanted to lyk this is the SAME exact issue as before, unsure what to do, already made a ticket and have gone thru the steps we have done in this ticket before pinging.
Open cmd as admin
Enter
and then enter
Then send a photo
im sorry we have to go through this pain and agony again.
i already know when i start it, itll bluescreen me
Get ready with your phone to take a photo if you do blue screen
Then start vanguard like normal
its the same error as before
And then once you blue screen please show me the error code in the bottom left
^ This?
d
yes
how do i start it
like
do i need to go into services
Did you stop it?
no
Sorry you made it sound like you said that you stopped it
i reinstalled val so it went back to manual
changed it to automatic, the play button appeared, clicked play and now
im gonna keep poking vanguard until it bsods so ic an get u a new pic
previously this ended up getting fixed off a patch
but it hasn't really been fixed
this is what i wrote in the ticket which gives a decent timeline of events
i had issues a few months back where my pc would randomly crash and BSOD with a vgk.sys error.
Since then, it escalated to vgc just constantly making my pc bsod whenever starting the vgc client (extremely frusturating)
the issue fixed after a patch it seemed, enough for me to play enough competitve for 2 acts
but, the issue still "persisted." My pc would randomly bsod with the vgk.sys error and it bsod'd while typing this message without even opening riot client at all.
now, the issue has escalated to what we are dealing w now, which is seemingly the same as before.
Did they give you a response?
no i sent this like 45min ago
this is very weird though because i was playing valo perfectly fine at like 4 am todya
Hm
i turned pc off went to sleep woke up then turned pc on and now we'ere here
and these random bsod's im talking about literally happened whenever just using my pc normally
and the weirdest was when it would bsod like right when i click shut down
or it bsod's as im turning off pc
and its not like a consistent thing
it just happens randomly
Hm
When you got that blue screen just ping me
And then of course take that photo and send it here
If it is the same error code I have steps to troubleshoot it
i couldn't take a photo but it happened
it happened right when i booted pc up again from restarting
and it was same exact error
ye
ok
same
it happens very fast
like goes from 0 to 100% immediately
looks promising tho,
You have a desktop right?
doesnt say aynthing weird, starting it rn
yes
do u want my logs
All I want is for you to open up your computer and make sure all of the cables are connected properly
bro
Do you wanna skip :)
im fucking in
I DONT GET THIS SHIT
i have recently re-put together my pc, but the issue was happening before
your radiant
...
im cooked right
Go to some grass
bro no
PLESAE :praycat:
i was asc 3 when
i first made this ticket
then when it started working i just no lifed
got to radiant in like 2 acts
www. nirsoft .net/utils/driverview. html
Sorry for some reason this website is not whitelisted
okok ur good
is it possible u can give me like
30 min
i need to go grab something from the dry cleaners
Ok
and ill be back and ill ping u when i do that
but yea
Ok
👍
recently i waterblocked my 4090 and i reconnected everything
but the issue was happening before then
4090...
Bro please go touch the grass
bro LSIOTEN
STOPSGGAKSJASDGJLGNAS
BUT
I DID REPLUG IN EVERYTHING
I EVEN GOT A NEW PSU
1300W
AND EVERYTHING IS PLUGGED IN
AND WORKS
im gonna go now
Bye
if i come back and my pc restarted, i bsod'd while i was away
what does this site do?
It's a software named driver view
The utility displays the list of all device drivers currently loaded
on your system. For each driver in the list, additional useful information is
displayed: load address of the driver, description, version, product name,
company that created the driver, etc.
i think i can run this rq before i leave
anything u want me to send u a pic of specific?
christ
You deleted that so fast
there u go
better pic
ok just picked up cleaners
coming home rn
am home
anything else u want me to try
or show w the driver tghing
ok after restarting pc after this happend, pc bluescreened twice upon boot with vgk error then decided it wants to work now
its very inconsistent
https://answers.microsoft.com/en-us/windows/forum/all/solved-kmode-exception-not-handle-bsod/2deb7630-3e96-4366-9c8d-c071e44bf5aa
Follow this I'm very lazy right now
had this exact issue about half a year ago, tried the same fixes and reinstalled/factory reset many times
in the end replacing my mobo fixed it
you should probably check for any motherboard problems
mf nooooooooo
my theory is its only with asus rog boards
strange
i had a rog board too
i have an asus board and no issues at all so its not asus related
@star btw what is your specs? and your problems still there?
sort of, i9 13900k and a fe 4090
da issue came back
bluescreen wheneever pc turn on
and when i open game says vanguard not initialized
ive seen it on forms most commonly with asus boards
my pc blue screens everytime i boot into windows now
kekw
same as before
mothing changed
when it finally lets me in, i open riot client and play and then this error
ok
i found a work around
HOLY FSHDSFIJVDSLKFINALLY
I AHVE BEENW WAITING FOR THAT SKIN FOR 13 WEEKS
(it involves me loading pc, uninstalling vanguard, reinstall, activate in services.msc and restart pca nd it should work)
where do i find this file
nvm we good
Hey, sorry to bother you but did you fix it?
Im having BSOD since march 2023
no way u didnt
started again
worse than before
cant even get into pc w/o bsod
Hm
Did you still have a warranty on your computer?
Or did you build it yourself?
maingear
still have warranty
i think
I would contact them
i dont wanna send it back man
gonna take like 6 years
like
either way
i figured out
the most scuffed fix
it works but like
its so dumb
the bsod i cant get around it
i just gotta keep restarting pc
till it decides it booted and its happy
and recently
my geforce has not been fucking
working correctly
so i have NO clue what this is about
i just hcecked, i ordered it in dec 6 2022 and it was a 1yr warranty
if the issue realy gets that bad, ill rebuild my pc later
im pretty sure that issue is with if you did a clean boot or not
you mightve disabled a service that makes geforce work
no clue
i ahvent touched it in a while
decided to stop randomly working
@radiant goblin u fixed it yet, I have the exact same issue
kmode / system thread bsod
can’t load in
and when I load in it says vanguard not initialised
NOPE!
DIS SHIT NEVER GONNA FIX
what mobo u have bro
idk
my issue is so cooked
my pc does not like vgc AT ALL
it will crash whenever vanguard is installed or whatever
and it valorant is not OPEN and running, it will bsod
so if i want to use my pc and not play valo i need to uninstall vanguard so i can use it
Fixed it?
did you fix it :(
still have not fixed, gopt a new bsdod tdy actual
vgk.sys error with the code PAGE_FAULT_IN_NONPAGED_AREA
no fucking way
EHH
still having some issues
ok acutally
it barely worked
everytime i opened the game pc just stopped posting and crashed
do not follow that
yea
this hase this has broken my pc more
i cant even open the game anymore i ll get critical error
unsure what to do now, even reverting the changes its still breaking, worst case scenario i down boot my bios
cuz i upgraded it
okay, i made a new ticket hopefully to try and fix this issue 4 ever, when papi saucy gets off his break ill ping him w it to see if he can escalate it again TICKET ID
#103248794
ok
OK
@Saucywan IM SORRY FOR PINGING, i love you, DO U THINK U CAN HELP ME WITH ONE FINAL THING AND IF IT WORKS WE CAN CLOSE THIS FUCKING TICKET
HOW DO I DO THIS IN MY BIOS
this seems like its gonna blow my pc ip so im not gonna do it
im going to wait
ok
at this point
this just fixed my fucking issue
idk why it didnt want to work
but
no bleuscreen
nothing weird
i fucking hta emy life
like acutally iu hate my life
im in
so it works?
yeah
i guess
no issues yet
following the article worked for me, should work for you
had no issues except one time where i got critical error
but thats it
:Eat:
Me when my notifications are off
ima kiss u
:val_peepoShy:
i cant change cores in XTU
it says overclocking is disabled in this system
uh oh.
use bios to do it, xtu is likely broken
unless ur specific mobo doesnt support xtu
if u still have issues with your bios settings and valorant i can screenshot my 13900k bios settings
which works perfectly for me and no issues at all