Account banned
So my account was banned in 2019 before 5 years ago can i unban the account with any way? Im ready to provide anything or even money to company if it's necessary but i want to return my account please help
Solution:Jump to solution
Accounts are suspended for violating PUBG MOBILE's terms of service.
You may contact the customer service through in-game or through this email: service@pubgmobile.com.
While the rejection of your application may be due to the severity of your violations, you may claim if it wasn’t the case with any proof you might have....
15 Replies
Please contact the customer service for further assistance.
I came here to contact the customer service
Apologies but we are the Community Team. The Customer Service can be located in-game. :vickyyy_smile:
Can you send me the email? In game customer service is a bot
First, please try to submit an account recovery claim from the login interface by selecting Help > Login Issue > Account Recovery > Submit Claim.
Contact our customer service via https://support.pubgmobile.com or service@pubgmobile.com if this does not help or if your issue is not listed.
Wich one?
Please read my previous message.
Yes i did but what you said isn't in the game
You have to select what you used to log into your account before.
Hello @NANI, Are you still needing further assistance?
bruh i didnt get help at all
Have you tried contacting the customer service?
https://discord.com/channels/393088095840370689/1231859387883196466/1231862630059343892 This is how you will have to contact them.
I did and they refused without saying why
Solution
Accounts are suspended for violating PUBG MOBILE's terms of service.
You may contact the customer service through in-game or through this email: service@pubgmobile.com.
While the rejection of your application may be due to the severity of your violations, you may claim if it wasn’t the case with any proof you might have.